Effective email writing
Overwhelmed by the state of your inbox? Email has revolutionised our professional lives. But writing and reading messages can consume a huge part of the working day. It’s all too easy to become a slave to the 'ping'. And although writing business emails may seem simple enough, firing off a message without sufficient thought could land you in hot water.
Writing effective business emails
This practical email-writing course is designed to help you overcome these problems. By learning more about structuring effective business emails, you will discover how to compose messages that really benefit your organisation. And save you time.
Using email efficiently
The training focuses on email-writing skills, but you’ll also learn how to avoid some of the common pitfalls of email addiction. How to ensure your message goes to the right person. And how to remember to attach those essential attachments – every time.
Call us on +44 (0)1273 732 888 or email us to find out more.
What you'll learn
On this one-day course a specialist business-writing trainer will show you how to:
- make sure your messages get opened quickly
- give longer messages a logical structure
- differentiate between informal and formal email writing
- get your key messages across
- avoid igniting an email-writing 'flame war'
- choose an appropriate style for writing business emails
- address your reader's needs
- establish and build rapport
- know what format to use – and when
- minimise spam
- cut down on unnecessary emails – for you and your colleagues
- avoid embarrassing mistakes
- free yourself from inbox slavery
- make your emails more readable
- stay out of the libel courts.
Download a PDF document about this course, including a course outline.
Who is this course for?
Everyone who writes emails as part of their working day.
