Effective team communications: creating a voice
The way your team members write and the tone of voice they use greatly affect the impression they have on their readers. Good team communication is essential if an organisation is to run efficiently. But communication between staff, both written and verbal, doesn't always happen seamlessly. Information overload is a common complaint, for example â€“ we all have many more written business communications to read than time to read them.
This course is about ensuring not just you but your whole team is competent in effective written communications.
Weâ€™ll show you how to lead your teamâ€™s written voice and manage multiple contributions, so that documents don't look like they've been written by committee. You'll learn how to edit or give feedback without alienating individuals, and identify and then support any members of your team who would benefit from further written communication training. In short, we'll help make your team communications more efficient and impactful, creating a consistent voice across multiple members of staff.
Call us on +44 (0)1273 732 888 or email us to find out more.
What you'll learn
On this one-day written communication course, you will learn how to:
- make sure your team use an appropriate level of detail
- help them communicate complex issues simply without dumbing down
- advise them on the right level of language to use
- deal with their writing queries
- review documents effectively, by applying the latest thinking and using appropriate criteria.
Download a PDF document about this course, including a course outline.
What our clients say
Who is this course for?
This written communication course is suitable for any manager whose team needs to achieve results through writing email, letters, reports, policy, procedures and other documents.