Writing for the public sector

Whatever your area of technical expertise, this one-day technical writing course will help you to:

• plan what you're going to say
• focus on your reader's needs (whether they are a colleague, private-sector supplier or member of the public) before you write
• use a structure that makes sense to the reader
• overcome any anger or anxiety a correspondent may be feeling, to make sure they take in what they need to
• choose an appropriate style for the reader
• make your writing more readable, including how to take account of varying literacy standards
• write confidently and clearly
• construct sound, clear sentences
• avoid jargon and waffle
• use punctuation properly, to help the reader
• minimise the chance of 'bite back'.

Download a PDF about this course, including a course outline.

'We’ve commissioned classes in the past that take a more broadbrush approach and for sure they’re (sometimes) cheaper, but for the most part they make little difference to performance. So where’s the benefit? We have nothing but praise for the Emphasis training and highly recommend it.'
- Liz Davenport, Devon Partnership NHS Trust

'The trainer was highly experienced and very professional, and tailored the courses to people’s needs.'
- Matthew Batchelor, Nuffield Trust

Call our friendly advisors now on +44 (0)1273 732 888 to discuss how we can help you improve your documents, or see more client case studies.

Our unique writing analysis will give you the confidence and focus you need to improve your writing efficiently and effectively. Because it focuses on no fewer than 15 specific business-writing skills, you'll discover your strengths as well as areas for improvement.

You'll also receive a questionnaire ahead of the day so you can let the trainer know exactly what you want to achieve. Taken together, these ensure that no delegate gets left behind and everyone benefits from training appropriate to their level.

We take your privacy seriously, so your results won't be shared with other delegates (unless you choose to do so yourself). And if you give us any sensitive documents to analyse, we will be happy to sign a non-disclosure agreement.

All our trainers are experts in writing for business, with a background in industries where writing is the main focus. So they are well equipped to handle even the trickiest writing challenges that public sector professionals face.

Each must go through rigorous selection and training processes, and pass a six-stage series of tests, before we consider them qualified to work for you.

Find out more about our trainers.

We provide a year's phone and email support after the course, so you can return to your desk confident you'll continue to get the help you need. You'll be able tackle your next document with peace of mind, knowing that whatever your query, you'll be within easy reach of the solution.

And we'll be happy to arrange further post-course analysis, training and coaching specific to your needs if you want it, to ensure you gain maximum long-term benefit.