Policy and procedure writing course
Unclear policy and procedure documents can easily be misunderstood or misconstrued, leading to inconsistencies, inefficiencies and bad feeling – even legal action.
But with clear, active and specific writing, every employee or stakeholder will know where they stand and how they should act in any professional situation at your organisation.
On this course, we’ll show your team how to write policies and procedures that will keep your business running smoothly as you work towards your objectives.
We can also work with you to edit your policy and procedure document templates.
By the end of the training, attendees will be able to:
|identify their objectives and profile their readers|
|understand how to communicate key messages|
|create a logical structure for their policies and procedures|
|strip out needless waffle and jargon|
|write in clear, active language for policies and procedures that people will read and understand|
|use specific language to avoid ambiguity and misunderstandings|
|write subheadings that guide and engage the reader|
|avoid common grammar traps and proofread policy and procedure documents for errors.|
Learn all about this courseGet the full course guide (PDF)