How effective are your documents? What donâ€™t they do? Are you happy with the tone? Is the punctuation correct? Have staff fallen into bad writing habits? What are any shortcomings costing you?
If youâ€™ve ever asked yourself any of these questions, youâ€™re not alone. Itâ€™s common for companies to seem approachable and customer-focused in person, while unintentionally being cold and officious in writing. Whatâ€™s more, many firms arenâ€™t satisfied with the basic literacy of staff â€“ from the ability to structure an argument coherently to use of the humble apostrophe.
Help is at hand
Emphasis business-writing experts are used to analysing documents and identifying where standards of communication have slipped. Weâ€™re pretty hard to shock.
We can help you in several ways: we can offer a full written communications audit or a one-off document consultancy. You can visit the Document Doctorâ„˘ to cure previously undiagnosed writing ailments. We can produce a house style guide to help you keep your documents consistent. We can edit. We can proofread. Job done.