Writing for the public sector

“Report garbled. Poor writing.” “Application forms incomprehensible.” Sound familiar? In the public sector, writing skills have all too often been overlooked. But your organisation’s reputation depends on its written output. And good writing saves time – and tax-payers’ money.

Relating to your reader

On this practical one-day course, Emphasis writing experts will show you how to communicate with your readers in a way they understand – whether it’s drafting a clearly structured report, composing a letter that hits the right tone or writing a form that is easy to fill in.

Focusing on your skills

We’ll analyse a sample of your writing, which allows us to identify exactly what you need help with. As a result, you'll learn how to create documents that flow rather than bamboozle, that engage rather than frustrate and that get your message across. First time.

Call us on +44 (0)1273 732 888 or email us to find out more.

  • What you'll learn
    • On this writing for the public sector course you'll learn how to:

      • plan what you're going to say
      • focus on your reader's needs (whether they are a colleague, private-sector supplier or member of the public) before you write
      • use a structure that makes sense to them
      • overcome any anger or anxiety a correspondent may be feeling, to make sure they take in what they need to
      • choose an appropriate style for them
      • make your writing more readable, including how to take account of varying literacy standards
      • write confidently and clearly
      • construct sound, clear sentences
      • avoid jargon and waffle
      • use punctuation properly, to help the reader
      • minimise the chance of 'bite back'.

Sample writing courses

Business report writing
A must for producing concise, well-organised reports
Customer-centred letter writing
How to handle complaints and get the tone right with formal letters
Effective email writing
Making sure your messages are read – and acted on
Effective team communications: creating a voice
How to edit sensitively and manage multiple contributions
Essential grammar and punctuation training
Refresher session on all the basics you never learnt at school
High-impact business writing
How to get your documents read first: planning, structure and using plain English
High-impact presentation writing and speech writing
The secrets behind confident, compelling public speaking
High-impact tenders and writing sales letters
The best option if you need to persuade or influence people
Persuasive project proposal writing
Maximising your chances of getting your project off the ground
Technical writing
Communicating complex information concisely – without dumbing down
Writing for the media
Tips and technique for writing news, features and press releases
Writing for the public sector
Ensuring your voice is heard by the right people in the right way
Writing web content with clout
Does what it says on the tin
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