Writing for the public sector


“Report garbled. Poor writing.” “Application forms incomprehensible.” Sound familiar? In the public sector, writing skills have all too often been overlooked. But your organisation’s reputation depends on its written output. And good writing saves time – and tax-payers’ money.
Relating to your reader
On this practical one-day course, Emphasis writing experts will show you how to communicate with your readers in a way they understand – whether it’s drafting a clearly structured report, composing a letter that hits the right tone or writing a form that is easy to fill in.
Focusing on your skills
We’ll analyse a sample of your writing, which allows us to identify exactly what you need help with. As a result, you'll learn how to create documents that flow rather than bamboozle, that engage rather than frustrate and that get your message across. First time.
Call us on +44 (0)1273 732 888 or email us to find out more.
- What you'll learn
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On this writing for the public sector course you'll learn how to:
- plan what you're going to say
- focus on your reader's needs (whether they are a colleague, private-sector supplier or member of the public) before you write
- use a structure that makes sense to them
- overcome any anger or anxiety a correspondent may be feeling, to make sure they take in what they need to
- choose an appropriate style for them
- make your writing more readable, including how to take account of varying literacy standards
- write confidently and clearly
- construct sound, clear sentences
- avoid jargon and waffle
- use punctuation properly, to help the reader
- minimise the chance of 'bite back'.
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Sample writing courses
- Business report writing
- A must for producing concise, well-organised reports
- Customer-centred letter writing
- How to handle complaints and get the tone right with formal letters
- Effective email writing
- Making sure your messages are read – and acted on
- Effective team communications: creating a voice
- How to edit sensitively and manage multiple contributions
- Essential grammar and punctuation training
- Refresher session on all the basics you never learnt at school
- High-impact business writing
- How to get your documents read first: planning, structure and using plain English
- High-impact presentation writing and speech writing
- The secrets behind confident, compelling public speaking
- High-impact tenders and writing sales letters
- The best option if you need to persuade or influence people
- Persuasive project proposal writing
- Maximising your chances of getting your project off the ground
- Technical writing
- Communicating complex information concisely – without dumbing down
- Writing for the media
- Tips and technique for writing news, features and press releases
- Writing for the public sector
- Ensuring your voice is heard by the right people in the right way
- Writing web content with clout
- Does what it says on the tin

