Effective written communication course

Effective team communications: creating a voice

The way your team members write and the tone of voice they use greatly affect the impression they have on their readers. Good team communication is essential if an organisation is to run efficiently and delight its customers. But communication between staff, both written and verbal, doesn't always happen seamlessly. Information overload is a common complaint, for example – we all have many more written business communications to read than time to read them.

This course is about ensuring not just you but your whole team is competent in effective written communications. View course details

Sensitive editing

We’ll show you how to lead your team’s written voice and manage multiple contributions, so that documents don't look like they've been written by committee. You'll learn how to edit or give feedback without alienating individuals, and identify and then support any members of your team who would benefit from further written communication training. In short, we'll help your team communications to become more efficient and impactful, creating a consistent voice across multiple members of staff.

Call us on +44 (0)1273 732 888 or email us to find out more.

What you'll learn
- On this one-day written communication course, you will learn how to:
  - make sure your team use an appropriate level of detail
  - help them communicate complex issues simply without dumbing down
  - advise them on the right level of language to use
  - deal with their writing queries
  - review documents effectively, by applying the latest thinking and using appropriate criteria.
Who is this course for?
- This written communication course is suitable for any manager whose team needs to achieve results through writing email, letters, reports, policy, procedures and other documents.

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Effective team communications: creating a voice

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