Effective team communications: creating a voice


The way your team members write and the tone of voice they use greatly affect the impression they have on their readers. Information overload is a common complaint, for example; we all have much more written business communication to read than time to read it.
This course is about ensuring not just you but your whole team is competent in effective written communication.
Sensitive editing
We’ll show you how to lead your team’s written voice and manage multiple contributions so that documents don't look like they've been written by committee. And you'll learn how to edit or give feedback without alienating individuals. We’ll also help you identify and then support any members of your team who would benefit from further written communication training.
Call us on +44 (0)1273 732 888 or email us to find out more.
- What you’ll learn
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On this one-day written communication course, you will learn how to:
- make sure your team use an appropriate level of detail
- help them communicate complex issues simply without dumbing down
- advise them on the right level of language to use
- deal with their writing queries
- review documents effectively, by applying the latest thinking and using appropriate criteria.
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Sample writing courses
- Business report writing
- A must for producing concise, well-organised reports
- Customer-centred letter writing
- How to handle complaints and get the tone right with formal letters
- Effective email writing
- Making sure your messages are read – and acted on
- Effective team communications: creating a voice
- How to edit sensitively and manage multiple contributions
- Essential grammar and punctuation training
- Refresher session on all the basics you never learnt at school
- High-impact business writing
- How to get your documents read first: planning, structure and using plain English
- High-impact presentation writing and speech writing
- The secrets behind confident, compelling public speaking
- High-impact tenders and writing sales letters
- The best option if you need to persuade or influence people
- Persuasive project proposal writing
- Maximising your chances of getting your project off the ground
- Technical writing
- Communicating complex information concisely – without dumbing down
- Writing for the media
- Tips and technique for writing news, features and press releases
- Writing for the public sector
- Ensuring your voice is heard by the right people in the right way
- Writing web content with clout
- Does what it says on the tin

