Resources

Writing with Empathy guide

Understand the crucial part empathy plays in turning unhappy customers into fans and advocates – and how to bring empathy into your emails and messages.

The Write Stuff

Get your own PDF copy of The Write Stuff, the definitive guide for everyone who writes at work.

Bid management templates

Simple, adaptable temples for smart, systematic bid management – plus less stress and better odds of success.

Theme statements guide

Reveal the full step-by-step process to nailing theme statements and winning more business with this free guide.

Fill any training course guide

Download the definitive guide to making your organisation’s training courses popular, well-attended and successful. It’s an invaluable ally to professionals in L&D and HR.

Social media plan template

Get the free planner template: plan effectively, post consistently and keep your audience engaged.

Social media guidelines template

Easily create social media guidelines that keep your brand consistent, empower employees to create and protect your brand’s reputation.

Press release template

This template gives you the structure you need to sell your story – and ensures you don’t leave anything out.

Networking email templates

Banish blank-screen anxiety and use these templates every time you sit down to write network-building emails.

Proofreading checklist

Get your free step-by-step guide to perfectly proofread documents.