FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

Explore our FAQs

$

Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Our pricing

$

Our approach

$

Our writing analysis

$

Coaching enquiry

$

AI Ready

$

Emphasis is the UK’s leading communication training company, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

Our story

$

Our people

$

Our clients

$

Case studies

$

Courses

Resources

FAQs

About Us

Luke Orme

CEO

Luke leads on business strategy and partnerships, ensuring Emphasis can continue to help more people at organisations worldwide to improve their writing – until all that’s left is clear communication everywhere (ideally).

Like the rest of his team, Luke is an evangelist for good written communications. He understands the ripple effect of an organisation’s writing issues – from alienated customers to hampered productivity or poor decisions from a misinformed board. That’s why he and the team take a consultative approach, listening closely to clients’ issues in order to tailor learning programmes that match their needs and create real change.

Before Emphasis, Luke spent four years teaching English in Japan, followed by several years managing accounts with an IT company and the world’s largest natural gas supplier.

And outside of work, Luke is generally found outside, as he’s happiest hiking, jogging and camping in the great British countryside.

Connect with Luke

Head shot of Luke Orme

Our team