FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

Explore our FAQs

$

Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Our pricing

$

Our approach

$

Our writing analysis

$

Coaching enquiry

$

AI Ready

$

Emphasis is the UK’s leading communication training company, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

Our story

$

Our people

$

Our clients

$

Case studies

$

Courses

Resources

FAQs

About Us

Lynsey Williams

Lynsey joined Emphasis with over 20 years’ experience working as an administration manager in local government, housing associations and further education – plus a few more as an IT trainer. This explains why she’s able to keep the office running like a well-oiled machine – and knows what to do when the machines in the office aren’t behaving as they should.

As well as overseeing the office management, Lynsey supports our team of trainers to ensure they’ve got everything they need to deliver the highest quality training. She coordinates production of the all-important learning materials and manages the logistics for all our courses for individuals.

She has a BSc in geography from the University of Brighton (and if you’re ever passing, you can pop in and see a sample of her degree work still on display).

Connect with Lynsey

Lynsey Williams headshot

Our team