Featured course

Gary delivering a business-writing course

High-impact business writing with AI

Courses

Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

Popular courses

Business report writing

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Bid, tender and sales-proposal writing

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Writing exceptional board reports

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Policy and procedure writing

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Storytelling in business

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High-impact business writing with AI

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Greta Solomon

Rethinking creativity: a Q&A with Greta Solomon

Interview still of host J. Alex Greenwood and guest Rob Ashton, with YouTube play button

Is AI making our writing better – or worse? PR After Hours interview

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Resources

Whether your next task is a report, a press release or a presentation, a little help goes a long way. Find actionable, expert guides and tips in our Knowledge Hub.

Bids and proposals

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AI

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Business writing essentials

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Writing to the board

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Writing to customers

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Writing for marketing

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Technical writing

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Professional email writing

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Business report writing

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Corporate communications

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FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

Explore our FAQs

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Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Our pricing

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Our approach

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Our writing analysis

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Coaching enquiry

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AI Ready

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Emphasis is the UK’s leading communication training company, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

Our story

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Our people

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Our clients

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Case studies

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Courses

Resources

FAQs

About Us

Jacob Funnell

A relentless chaser of evidence and a confirmed sceptic, Jacob is a digital marketer who puts good data at the centre of all his work.

He’s also a certified word nerd, driven to understand how language works and how to use it to get real results.

antique letterpress printing blocks with colour ink patina

The fonts that make you remember more

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Power up with the active voice

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xkcd comic showing two groups of stick figures in battle; one side holds a sign saying 'Two spaces after a period', the other saying 'One space after a period'.

One space or two after a full stop?

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The five most annoying ways to use an ellipsis

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The 5 easiest ways to improve any document (even if English is your second language)

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Dare to be different

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Figure in silhouette with suitcase waves plane off at airport

60-second fix: Do you write Kind regards or Kind Regards?

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When do job titles need capital letters?

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Why bullets won’t make your case

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Three ways to tame wild sentences

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