Featured course

Gary delivering a business-writing course

High-impact business writing with AI

Courses

Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

Popular courses

Business report writing

$

Bid, tender and sales-proposal writing

$

Writing exceptional board reports

$

Policy and procedure writing

$

Storytelling in business

$

High-impact business writing with AI

$

View all courses

5
Greta Solomon

Rethinking creativity: a Q&A with Greta Solomon

Interview still of host J. Alex Greenwood and guest Rob Ashton, with YouTube play button

Is AI making our writing better – or worse? PR After Hours interview

More from the blog

5

Resources

Whether your next task is a report, a press release or a presentation, a little help goes a long way. Find actionable, expert guides and tips in our Knowledge Hub.

Bids and proposals

$

AI

$

Business writing essentials

$

Writing to the board

$

Writing to customers

$

Writing for marketing

$

Technical writing

$

Professional email writing

$

Business report writing

$

Corporate communications

$

View all resources

5

FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

Explore our FAQs

$

Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Our pricing

$

Our approach

$

Our writing analysis

$

Coaching enquiry

$

AI Ready

$

Emphasis is the UK’s leading business-writing training company, offering specialist business-writing training and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

Our story

$

Our people

$

Our clients

$

Case studies

$

Courses

Resources

FAQs

About Us

Blog

What's in a word?

Gordon Brown mentioned the word ‘Depression’ for the first time yesterday at Prime Minister’s Questions. Everyone jumped except David Cameron, who apparently failed to notice until it was pointed out to him afterwards.

Apparently there’s no definition of the ‘D-word’, as there’s only ever been one and records from the time are unreliable. But that hasn’t stopped much speculation about whether Gord knows more than he’s letting on. Given his ‘We saved the world’ gaff in December, my guess is it was just a slip of the tongue.

It’s got me thinking though about how loaded words can make millions suspend rational thought.

Annual ‘negative growth’ (shrinking, in other words) of GDP is standing at 2.8 per cent. In the 1990-91 recession it was almost the same (2.5 per cent). Yet most people I’ve spoken to who lived through that one as adults can’t even remember it. A key difference with this latest one is the spectacular way in which it started, generating blanket news coverage. News coverage was also much more limited in the early nineties.

Yet, as Stuart Duff of Pearn Kandola business psychologists says, ‘Irrational language drives irrational thought, which inevitably drives irrational action.’ If you’re in any doubt, read Dan Gardner’s Risk – the science and politics of fear. Seems we’re all less rational than we’d like to think – especially when it comes to language.

Subscribe

Expert advice to your inbox