Online course in virtual communication skills

Skills, techniques and workflows to get the most out of remote working

See course dates CPD Certified

Effective virtual communication for remote workers (remote/online)

What’s included
A trainer-led remote course, plus a year’s access to our e-learning programme The complete business writer to complement the course content

Half day: 9:30am–12:30pm (GMT/BST)
Plus a year’s access to e-learning

See payment options

When and where
This is live online training – you can join from anywhere
See scheduled dates

Group size
This is small-group remote training, with a maximum of eight delegates per course

We also run this course for in-house groups

CPD accreditation
This live online course is equal to 3 CPD teaching and learning hours; the e-learning is worth an additional 12 CPD hours

Other questions?
Call +44 (0)1273 732 888
or send us a message

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Remote working has many advantages, but it also comes with its own unique set of challenges. The lack of in-person interaction can lead to more misunderstandings and feelings of isolation, and you have to find new ways to meet, share ideas and collaborate.

But with a new skill set, effective workflows and an understanding of how to make the most of your available tools, you and your colleagues can thrive in your virtual workplace. This half-day, intensive CPD-accredited session will equip you with the key skills and techniques you need.

We deliver this engaging, interactive course online using the latest web technology, so you can attend no matter where you are. All you need is a computer, a headset and stable internet access.

By joining this training, you’ll also get a year’s access to our comprehensive, CPD-accredited e-learning programme The complete business writer (which would normally cost £150). This consists of 52 interactive, expert modules on effective business-writing techniques that will complement what you learn on the half-day course.

By the end of the training, you will know how to:

understand virtual-communication etiquette and tone
establish your message and choose the right channel to share it
communicate key messages clearly
inform, update and persuade with your writing
avoid misunderstandings, plug communication gaps and defuse conflict
run engaging online meetings and collaborate online
use workflows that maintain the flow of information
understand and work with different social styles.

As part of the preparation, we’ll ask you to fill in an analysis exercise which identifies your social style. The insights that this questionnaire reveals will help you understand your own drivers and needs at work, as well as to relate better to your colleagues.

We’ve been running remote-learning programmes for over ten years, training over 6,000 people online and continually refining our approach in that time. So you can be confident that this course will be as engaging and effective as one run face to face.

Learn all about this course

Get the full course guide (PDF)
Cyber Essentials Plus

We are certified to Cyber Essentials Plus standards. So you can be confident when sending your writing sample to us that any information you share is safe.

Book today

We’re sorry, we have no course dates available right now. But please contact us using the form at the bottom of the page to register your interest.

Payments and discounts

Payments and discounts


You can pay online using our booking table by credit or debit card.

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We offer discounts for self-funded, third sector and group bookings.

Call 01273 732 888 for more information.

We're specialists in communications and business-writing training

Ask a question or express interest

Just send us a message or phone +44 (0)1273 732 888