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High-impact business writing with AI

Courses

Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

Popular courses

Business report writing

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Bid, tender and sales-proposal writing

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Writing exceptional board reports

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Policy and procedure writing

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Storytelling in business

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High-impact business writing with AI

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Resources

Whether your next task is a report, a press release or a presentation, a little help goes a long way. Find actionable, expert guides and tips in our Knowledge Hub.

Bids and proposals

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AI

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Business writing essentials

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Writing to the board

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Writing to customers

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Writing for marketing

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Technical writing

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Professional email writing

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Business report writing

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Corporate communications

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FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

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Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

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Our approach

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Our writing analysis

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AI Ready

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Emphasis is the UK’s leading business-writing training company, offering specialist business-writing training and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

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Courses

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FAQs

About Us

The complete business writer

e-learning course

Writing has never been so important at work. Whether you're coordinating an event, persuading a client, reporting to the board or capturing a visitor's attention online, you need strong writing skills to do it. Learn at your own pace with short, engaging online sessions.

Overview

Writing has never been so important at work. Whether you have to coordinate an event by email, convince a client to hire you, report findings to the board, or capture a visitor’s attention with your website, you need strong writing skills to do it.

We’ve also never been busier at work, and many budgets have never had to stretch so far. If you want to train a group, it can be tough to find the time to get everyone to a full day’s course.

Even if you can, what happens afterwards? Without continual practice and support, the stresses and distractions of the working day can get in the way of new skills taking hold and becoming permanent.

That’s why we created The complete business writer.

This self-paced online course:

  • brings together over 25 years of experience in business-writing training in a single training package
  • benefits from input from our team of writing experts, including English language teachers, journalists, publishers, writers, editors, and even scientists
  • explores a wide range of business-writing themes, including writing better emails, mastering plain English and tackling longer documents
  • consists of 52 individual interactive and engaging lessons
  • is relevant to all levels of seniority in an organisation, from CEOs and managers through to graduates and apprentices.

Outcomes

The complete business writer helps individuals to transform everything they write at work – in short, engaging online sessions you can do at your own pace. The course covers all elements of writing, from the moment they start researching a document to the final proofreading.

Here are just some of things it can help users to do:

 

Explore new writing techniques

  • unlock the information in their minds and marshal that knowledge to plan and structure their documents
  • write confidently and clearly, using plain English
  • think critically about their language choices
  • beat procrastination and get started
  • engage readers using journalistic techniques

Create readable, targeted documents

  • cut the padding and lighten up heavy writing
  • construct sound, clear sentences
  • use professional introduction and ending techniques to grab attention and finish on a high
  • structure documents of any length and create flow that carries the reader
  • build a persuasive argument and use key techniques to encourage their recipient to take action

Send engaging emails and letters

  • write emails that are well structured and convey a clear message
  • use subject lines to get their emails opened
  • understand the best-practice rules of email etiquette
  • tackle tricky subjects in emails and letters
  • get their key messages across clearly and succinctly

Deliver winning documents that get results

  • research complex documents and develop their ideas
  • understand and avoid the most common punctuation pitfalls
  • catch errors and typos in documents and emails before sending them out
  • cultivate a professional, friendly and appropriate tone
  • make an impact with data and tables

Who's it for?

The complete business writer is an online business-writing course for everyone who writes at work. Whether you (or your team) write reports, emails, customer letters or proposals, it will help with building confidence in writing – and learning new skills.

It is a comprehensive course in its own right, broken down into individual bite-sized lessons that each have a specific focus. It can also be used to complement any of our trainer-led courses.

Find the training that fits

For individuals

On-demand courses you can dip in and out of to keep building your skills.

For groups

Our on-demand learning complements trainer-led courses and strengthens your overall training programme.

Tailored to you

On-demand learning

On-demand content, accessible whenever suits you

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Engaging and varied  

Includes video, interactive exercises and downloadable resources

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Expert advice

Insights from 14+ business-writing experts and 27 years’ experience across all sectors

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Options for blended learning

Combine with trainer-led workshops for deeper impact

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Custom content and branding

Option to tailor content to your goals, brand and examples

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LMS integration

Host the course on your learning platform and track progress

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Where

Self-paced online
learning

Self-paced online
learning

Duration

12 hours

Tailored to your
needs

Price

£150

per person + VAT

Get a quote

for your bespoke course

Course programmes

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Our online portal, where you can purchase all of our e-learning courses and course demos.

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