FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

Explore our FAQs

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Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Our pricing

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Our approach

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Our writing analysis

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Coaching enquiry

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AI Ready

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Emphasis is the UK’s leading business-writing training company, offering specialist business-writing training and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

Our story

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Our people

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Our clients

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Case studies

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Courses

Resources

FAQs

About Us

Rob Ashton

Founder

Rob is a former scientist who set up Emphasis after a career in magazine and journal editing.

His background still informs much of what he does – from designing the writing analysis that underpins all our courses through to his insistence that advice be based on evidence, not pseudoscience or wishful thinking.

These days, he spends most of his time researching the hidden science behind the words we write and the effects they have on us. His writing has been featured in the Guardian and The Telegraph, as well as specialist publications including Accountancy AgeTraining Journal and Nursing Standard, and he’s appeared on PM – BBC Radio 4’s flagship news programme. He’s also a member of the Association of British Science Writers and writes our weekly newsletter on writing at work, Writing Matters.

Connect with Rob

Our team