Karen Osborn Senior Account Manager

Karen Osborn

Karen is both an accomplished client manager and a fully qualified teacher of English for speakers of other languages. She joined the Emphasis team in summer 2014, having spent the previous nine years at one of the UK’s leading training companies. So she has a wealth of specific learning and development experience.

Like the rest of the team, Karen has a professional interest in writing skills and a passion for effective communication. She combines this with an in-depth knowledge of how organisations work, to make sure our clients get the best from their written communication.

Alongside her work at Emphasis, Karen has completed an Open University degree in psychology. So she now has an even deeper perspective on communication skills gaps in the workplace (as well as how that might make you feel).