Laura’s middle name is Efficiency, or at least it should be, according to our business-writing consultants. Her desk is an oasis of deceptive calm. She makes sure they have every resource and piece of data they need to equip our clients with the best business-writing skills for the information age.
She studied psychology at university and her first job was for a welfare-to-work organisation that helped executives and graduates find jobs. She helped candidates (including some quite famous former rock musicians) edit their CVs and improve their interview techniques. Since then, she’s honed her administrative skills at Emphasis to their current, formidable level.