Bespoke training
Give your team the communication skills to get results
We design in-house training that solves your challenges so you achieve your goals – whether that's board reports that drive decisions or pitches that win business.
Is poor communication costing you more than just time?
%
of time is spent on written communications
A typical office-based employee spends between 50% and 70% of their working week on written communications.¹ ²
hours per week are wasted on poor communications
Each week an average of 3.7 hours is spent coordinating team communications unnecessarily, with another 3.5 hours lost waiting for information.⁴⁵
Cost per employee each year
Poor communications are estimated to cost businesses between £4,213 and £8,000 per employee each year.⁴
¹The State of Business Communication: The Backbone of Business is Broken (2022) Grammarly and The Harris Poll, ²The State of Work Report (Multiple years), Slack
³The Social Economy: Unlocking Value and Productivity through Social Technologies (2012) McKinsey Global Institute
⁴UK workers costing businesses £8,000 each a year thanks to inefficient communications (2017) Mitel
⁵‘Super-Working’ Britain Survey (2012) Siemens Enterprise Communications
Courses tailor-made for impact
We don't do 'off-the-shelf'. We work with you to tailor our training so it solves your specific challenges. We can adapt any of our programmes for teams of any size, focusing on the skills that will make the biggest difference to your organisation's performance.
‘We chose Emphasis because they really “got it” – from the writing samples we provided, they really understood exactly what we needed and what our issues were.’
The King's Fund
Popular programmes we can customise for you include:
Training built on data, not guesswork
Before we train anyone, we need to understand them. That's why every programme begins with our unique analysis. Each participant provides a sample of their writing, which our experts review against 15 key metrics of effective business communication.
This diagnostic gives our trainers a detailed profile of every attendee before they even enter the room.
Creating personalised learning:
- 70%
- 50%
- 20%
- 60%
- 90%
1
The training is tailored to address the group's specific weaknesses.
2
Your people get personalised, evidence-based feedback.
3
You get a meaningful, measurable return on your investment.
A straightforward process
We make arranging your team's training as simple as possible.
Timeline event title
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Timeline event title
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Delivered and personalised by passionate experts
Our specialists aren't generalist, career trainers – they're seasoned practitioners, editors and award-winning communicators, who have solved these problems in real business situations.
(But yes, they're expert trainers, too.)
Richard
Proposal and fundraising expert
Greta
Journalist, author and certified writing coach
Chris
Experienced facilitator, media professional and editor at the BBC
Simon
Experienced coach, broadcaster and journalist
Melissa
Experienced radio journalist and producer
Jack
Scriptwriter for major automative brands, qualified ESOL teacher
Gary
Published author, communications specialist and executive coach
David
Internal & corporate communications specialist, freelance writer/editor
Doug
Journalist and sub-editor at major UK newspapers, professional copywriter
Kathy
Professional editor and published author
Sara
Award-winning writer, trainer and PR strategist
... that gives us a real impact
We've helped over
learners
Give your communication theemphasis it deserves
See how we’ve helped more than 90,000 professionals transform how they communicate and connect – both with each other and with their customers.
Trusted by over 1,000 organisations worldwide
Get in touch
Ready to tackle the communication issues that are blocking your results?
Our friendly team of learning specialists will chat with you about the challenges you're facing and how we can help.
Simply fill out the form and we'll be in touch.
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High-impact business writing with AI
Courses
Explore our range of courses, covering all topic areas of writing at work.
Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.
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Business report writing
Bid, tender and sales-proposal writing
Writing exceptional board reports
Policy and procedure writing
Storytelling in business
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Resources
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Business writing essentials
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Writing to customers
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