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Gary delivering a business-writing course

High-impact business writing with AI

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Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

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Business report writing

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Bid, tender and sales-proposal writing

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Policy and procedure writing

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Storytelling in business

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High-impact business writing with AI

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Whether your next task is a report, a press release or a presentation, a little help goes a long way. Find actionable, expert guides and tips in our Knowledge Hub.

AI

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Bids and proposals

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Business report writing

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Business writing essentials

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Corporate communications

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Professional email writing

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Technical writing

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Writing for marketing

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Writing to customers

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Writing to the board

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Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

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Our approach

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Our writing analysis

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Coaching enquiry

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AI Ready

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Emphasis is the UK’s leading business-writing training company, offering specialist business-writing training and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

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Courses

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About Us

Effective email writing

Email is a problem that is hiding in plain sight. We all use it every day. Yet too often email fails to be the effective communication tool it should be.

Overview

Email is a problem that is hiding in plain sight. We all use it every day. Yet too often email fails to be the effective communication tool it should be.

Emails are more likely than other kinds of work to see spelling and grammar errors creeping in. Poor structure can result in overlong emails that fail to deliver their key message. And poorly worded emails can lead to misunderstandings between colleagues or with clients, causing disrupted workflows and needless stress.

But it doesn’t have to be this way. Used well, email gets ideas across quickly and smoothly. Rather than a barrier to action, it can be an invaluable tool for making sure that everything that needs to happen at work, happens. This course addresses all this and more. The end result is clear, professional emails that get results – and mean you can hit ‘send’ with confidence every time.

Outcomes

On this course, you’ll learn to:

  • begin and end emails professionally
  • structure emails logically
  • get the reader on-side from the beginning
  • avoid making embarrassing mistakes
  • know when email isn’t the best solution
  • stop being a slave to your inbox
  • keep your grammar and punctuation accurate.

All attendees will also receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets attendees’ precise writing needs, while allowing for rapid, targeted improvements.

Who's it for?

If your aim is to improve your emails at work then this course is for you – whoever you’re writing emails to and whatever your challenges.

Find the training that fits

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.

Tailored to you

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback with personalised insights embeds learning

N
N

AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

N
N

Tailored content

Course content built around your specific learning objectives

K
N

Real-world examples

Activities and exercises modified to use your team's documents

K
N

Where

Online virtual classroom

Online or in person at
your chosen venue

Duration

One day

Tailored to you

Price

£495

per person + VAT

Get a quote

for your bespoke course

Course programmes

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback for each learner to ensure lasting improvements

N
N

AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

 

N
N

Tailored content

Course content built around your specific learning objectives

N

Real-world examples

Activities and exercises modified to use your team's documents

N

Where

Online or in person at
your chosen venue

Duration

Tailored to you

Course programmes

Price

Get a quote

for your bespoke course

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

 

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback for each learner to ensure lasting improvements

N
N

AI writing

Supercharge your writing learn, get the most from AI tools without losing your human edge  

N
N

Tailored content

Course content built around your specific learning objectives

K

Real-world examples

Activities and exercises modified to use your team's documents

K

Where

Online virtual classroom

Duration

One day

Course programmes

Price

£495

per person + VAT

Book now

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