Effective email writing

Overwhelmed by the state of your inbox? Email has revolutionised our professional lives. But writing and reading messages can consume a huge part of the working day. It’s all too easy to become a slave to the incoming message ping. Or to find that firing off a ‘simple’ message lands you in hot water.
Writing business emails that work
This practical email writing course is designed to help you overcome these problems. By learning more about structuring effective business emails, you will discover how to compose messages that really benefit your organisation. And save you time.
Using email efficiently
The training focuses on email writing skills, but you’ll also learn how to avoid some of the common pitfalls of email addiction. How to ensure your message goes to the right person. And how to remember to attach those essential attachments – every time.
Call us on +44 (0)1273 732 888 or email us to find out more.
- What you'll learn
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On this one-day effective email writing course a specialist business-writing trainer will show you how to:
- make sure your messages get opened quickly
- give longer messages a logical structure
- differentiate between informal and formal email writing
- get your key messages across
- avoid igniting an email writing 'flame war'
- choose an appropriate style for writing business emails
- address your reader's needs
- establish and build rapport
- know what format to use – and when
- minimise spam
- cut down on other unnecessary email – for you and your colleagues
- avoid embarrassing mistakes
- free yourself from inbox slavery
- make your emails more readable
- stay out of the libel courts.
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Sample writing courses
- Business report writing
- A must for producing concise, well-organised reports
- Customer-centred letter writing
- How to handle complaints and get the tone right with formal letters
- Effective email writing
- Making sure your messages are read – and acted on
- Effective team communications: creating a voice
- How to edit sensitively and manage multiple contributions
- Essential grammar and punctuation training
- Refresher session on all the basics you never learnt at school
- High-impact business writing
- How to get your documents read first: planning, structure and using plain English
- High-impact presentation writing and speech writing
- The secrets behind confident, compelling public speaking
- High-impact tenders and writing sales letters
- The best option if you need to persuade or influence people
- Persuasive project proposal writing
- Maximising your chances of getting your project off the ground
- Technical writing
- Communicating complex information concisely – without dumbing down
- Writing for the media
- Tips and technique for writing news, features and press releases
- Writing for the public sector
- Ensuring your voice is heard by the right people in the right way
- Writing web content with clout
- Does what it says on the tin

