Overview
Unclear policy and procedure documents can easily be misunderstood or misconstrued. When this happens, it can lead to inconsistencies, inefficiencies – even legal action or other serious consequences for the users of the documents, or the people affected by them.
But with clear, active, and specific writing, every employee or stakeholder will know where they stand and how they should act in any professional situation.
On this practical and interactive course, we’ll show you how to write accessible policies and procedures that mean the expertise within your organisation can be put into action.
Outcomes
On this course, you’ll learn how to:
- set clear objectives and profile your readers
- identify and communicate key messages effectively
- ensure you include the right information and level of detail
- create a logical structure for policies and procedures
- strip out needless waffle and use jargon appropriately
- write in clear, active language for documents that people will read and understand
- use specific language to avoid ambiguity and misunderstandings
- write subheadings that guide and engage the reader
- create consistent documents with clear formatting and design
- make documents accessible
- be accurate with grammar and punctuation and proofread documents for errors.
A key feature of our training is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets the delegates’ precise writing needs, while ensuring delegates make rapid, targeted improvements.
Who's it for?
This course is ideal for anyone who writes, reviews or edits policy and procedure documents.
Find the training that fits
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.
Tailored to you
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback with personalised insights embeds learning
AI writing
Learn how to get the most from AI tools: supercharge your writing without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online virtual classroom
Online or in person at
your chosen venue
Duration
One day
Tailored to you
Price
£495
per person + VAT
Get a quote
for your bespoke course
Course programmes
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback for each learner to ensure lasting improvements
AI writing
Learn how to get the most from AI tools: supercharge your writing without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online or in person at
your chosen venue
Duration
Tailored to you
Course programmes
Price
Get a quote
for your bespoke course
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback for each learner to ensure lasting improvements
AI writing
Supercharge your writing learn, get the most from AI tools without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online virtual classroom
Duration
One day
Course programmes
Price
£495
per person + VAT
Book now
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