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Who is it for?
Anyone who has to write business letters. (Mainly writing to customers? See our Writing to customers course.)
What level is it for?
Any level. We tailor the content to meet participants’ needs, letters and backgrounds.
When and where
Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.
Flexible, typically one day.
We can train from four people up to your entire organisation. Each session has a maximum of ten delegates.
Not exactly what you were looking for?
No problem. We can combine elements from any of our courses to fit your needs exactly.
Your course can also be part of a blended programme that will support your team in changing their writing for good.
Let’s talk about your course
There are many types of business letters, from short acknowledgements to applications for finance. What unites them all is that there’s a human reading every one. We’ll teach your team how to write business letters that get their message across.
We’ll take examples of your business letters and use them to tailor the content, ensuring that all the materials are relevant and delegates can see how to apply the techniques they learn.
A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets the delegates’ precise writing needs.
By the end of the training, attendees will be able to:
Learn all about this course
What our delegates say about us.
Very good trainer. The course was very informative and had a lovely flow to it.
Mandy Ware, Wahl
I cannot wait to start using this in practice.
Faye Quinn, 1st Central
Very useful course. I believe it will help my letters flow better.
Alix Paice, Trailfinders
Really enjoyable course, specifically relevant to my new role.
Todd Gane, BUPA
So helpful to my day-to-day working environment and delivered brilliantly.
Duncan Gregory, BNP Paribas
What our delegates say about us
Unique pre-course analysis
Full course customisation
Over 19 years' experience
Our expert trainers
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before anyone even enters the training room. It's a method unique to Emphasis that's successfully helped around 50,000 professionals across the world.
You have access to our dedicated helpdesk for a year after your course.
You will also receive regular free tips and resources by email. We also offer optional post-course coaching clinics.
Our specialist learning designers work hard to create a programme that’s customised exactly to the problems your team are facing.
We’ve helped improve writing and communications skills for over 50,000 delegates and we’ve worked with over 5,000 companies – including many just like yours. See our case studies here.
We make sure to match the right trainer to your organisation, meaning you can rely on getting someone with the best skills, approach and experience to solve the challenges your team are facing.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you in the training room.
Writing to customers
Effective email writing
Let us build the course for you