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Exceptional business letters for your team

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Business-letter writing course

Who is it for?
Our in-house business-letter writing training is ideal for any teams who have to write business letters as part of their roles. (Mainly writing to customers? See our Writing to customers course.)

Non-native English speakers on your team? See if our course is suitable.

What level is it for?
Any level. We tailor the content to meet participants’ needs, letters and backgrounds.

When and where
Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.

Course length
Flexible, typically 3–7 hours. Online training can be split into two shorter sessions.

We can train from four people up to your entire organisation. Each session has a maximum of ten delegates. (Why only ten?)

Not exactly what you were looking for?
No problem. We can combine elements from any of our courses to fit your needs exactly.

Your course can also be part of a blended programme that will support your team in changing their writing for good.

The cost will depend on a few different factors. See how our pricing works here.

Let’s talk about your course

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There are many types of business letters, from short acknowledgements to applications for finance. What unites them all is that there’s a human reading every one. This means your team’s letters should be both clear and written in an appropriate tone. In this professional letter-writing course, we’ll teach your team how to write letters that get the right message across.

We’ll take examples of your business letters and use them to tailor the content, ensuring that all the materials are relevant and delegates can see how to apply the techniques they learn.

A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets the delegates’ precise writing needs, while ensuring delegates make rapid, targeted improvements.

We can run this course remotely online or in person at your workplace or choice of venue.

By the end of their bespoke course, attendees will be able to:

identify the reader and speak directly to them
keep the reader’s interest
remove needless jargon and buzzwords
construct crystal-clear sentences
write with the right level of formality
use effective beginnings and endings
use appropriate presentation, format and layout for any letter
spot and fix grammar and punctuation errors
apply their letter-writing skills to emails.

Learn all about this course

Get the full in-person course guide (PDF)

Get the full remote-learning course guide (PDF)

Cyber Essentials Plus

We are certified to Cyber Essentials Plus standards. So you can be confident when sharing your documents and delegate details that your information is safe.

Cyber Essentials Plus

We're also FSQS registered. FSQS is a third-party compliance and risk assessment trusted by some of the largest banks, building societies and insurance companies in the world.

Enquire about this course

Call +44 (0)1273 732 888 or send us a message