Effective virtual communication
Remote working has many advantages for employees and organisations, but it also comes with its own set of challenges.
Overview
Remote working has many advantages for employees and organisations, but it also comes with its own set of challenges.
Without sharing office space, colleagues must find new ways to meet, share ideas and collaborate. Lacking the opportunity to pick up on cues like body language, facial expression and tone puts a heavier burden on written communication – and can mean more misunderstandings and bad feeling. And an absence of in-person interaction can lead to team members feeling disconnected, disengaged and isolated.
At the same time, leaders of remote teams must understand how to keep their team members feeling motivated and supported, while negotiating cultural or language barriers and different working and communicating styles.
But with a new skill set, effective workflows and an understanding of how to make the most of available tools, your distributed team can thrive in their virtual workplace. This intensive session will equip delegates with the key skills and techniques they need.
Outcomes
On this intensive session, your team will learn how to:
- understand virtual-communication etiquette and tone
- establish their message and choose the right channel to share it
- define a shared vision and keep each other connected and engaged
- communicate key messages clearly
- inform, update and persuade with their writing
- avoid misunderstandings, plug communication gaps and defuse conflict
- run engaging online meetings
- encourage and manage others’ contributions
- use workflows that maintain the flow of information
- collaborate effectively online
- understand and work with different social styles.
As part of the preparation, we ask delegates to fill in an analysis exercise which identifies their social style. The insights that this questionnaire reveals about each team member will help them relate better to each other remotely and team leaders to better manage and support their colleagues.
Who's it for?
Any distributed team who work remotely and use online tools to communicate.
Find the training that fits
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.
Tailored to you
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback with personalised insights embeds learning
AI writing
Learn how to get the most from AI tools: supercharge your writing without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online virtual classroom
Online or in-person
Duration
One day
Tailored to you
Price
£495
per person + VAT
Get a quote
for your bespoke course
Course programmes
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs..
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback with personalised insights embeds learning
AI writing
Learn how to get the most from AI tools: supercharge your writing without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online or in-person
Duration
Tailored to you
Course programmes
Price
Get a quote
for your bespoke course
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
Individual writing analysis
We'll analyse your writing across 15 different areas
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback with personalised insights embeds learning
AI writing
Learn how to get the most from AI tools: supercharge your writing without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online virtual classroom
Duration
One day
Course programmes
Price
£495
per person + VAT
Register your interest
We do not currently have any spaces available for individuals to book on this course.
We usually schedule new course dates around two to three months ahead of the date the course will run. If you would like to be contacted as soon as places on this course become available, then please register your interest below.
What our learners say about us
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