Writing with Empathy guide
Understand the crucial part empathy plays in turning unhappy customers into fans and advocates – and how to bring empathy into your emails and messages.
View The Write Stuff
Get your own PDF copy of The Write Stuff, the definitive guide for everyone who writes at work.
View Bid management templates
Simple, adaptable temples for smart, systematic bid management – plus less stress and better odds of success.
View Theme statements guide
Reveal the full step-by-step process to nailing theme statements and winning more business with this free guide.
View Fill any training course guide
Download the definitive guide to making your organisation’s training courses popular, well-attended and successful. It’s an invaluable ally to professionals in L&D and HR.
View Social media plan template
Get the free planner template: plan effectively, post consistently and keep your audience engaged.
View Social media guidelines template
Easily create social media guidelines that keep your brand consistent, empower employees to create and protect your brand’s reputation.
View Press release template
This template gives you the structure you need to sell your story – and ensures you don’t leave anything out.
View Networking email templates
Banish blank-screen anxiety and use these templates every time you sit down to write network-building emails.
View Proofreading checklist
Get your free step-by-step guide to perfectly proofread documents.
View Report briefing template
Use this fillable PDF template to create briefs that enable your team to write the reports you need.
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