Welcome to the blog – advice, opinions and musings on how to make words work
Once, in pre-Emphasis days, I found myself in a training room full of people whose body language told me that they really did not want to be there. They were the communications team for a nearby company. An old friend, and former colleague, had brought me in to run...
It's one thing when stress intrudes on your own working day. But when you're responsible for a team, their stress is your stress too. If you're...
If you're ever feeling down about what you've achieved in life, this surprising fact might cheer you up. You managed to rewire your own brain before...
As you read this, a miracle is happening. Your eye is detecting dots and squiggles on the screen in front of you and your brain is...
A while ago (OK, quite a while ago), I announced that I was starting a research project on the science of written communication, with a view to...
'I’m pregnant.' Words to normally evoke joy (or panic). But the person telling me this good news wasn’t my partner – she was my internal...
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As a learning and development professional, you'll know only too well the wide range of documents, updates, posts and messages you have to write in...
You may or may not be tempted to visit a tailor the next time you want to buy a suit. But you probably know that if you did, you'd end up with...
The first draft of a document is usually something like the proverbial first pancake: a less-than-ideal shape, a little thin in some parts and...
Presentations are known for striking fear in the hearts of many. But, for some, the terror of presenting is surpassed only by having to field...
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