If you're ever feeling down about what you've achieved in life, this surprising fact might cheer you up. You managed to rewire your own brain before you were ten years old. There – feel better now? You should. Mozart may have composed his first symphony when he was...
Writing Matters
Welcome to the blog – advice, opinions and musings on how to make words work
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Are you driving readers to distraction?
As you read this, a miracle is happening. Your eye is detecting dots and squiggles on the screen in front of you and your brain is...
How to get what you want by changing how you write
A while ago (OK, quite a while ago), I announced that I was starting a research project on the science of written communication, with a view to...
The difference between policies, procedures and work instructions (and why you need them)
'I’m pregnant.' Words to normally evoke joy (or panic). But the person telling me this good news wasn’t my partner – she was my internal...
Writing to engage – for learning and development leaders [webinar recording]
As a learning and development professional, you'll know only too well the wide range of documents, updates, posts and messages you have to write in...
Everything you need to know about our bespoke in-company business-writing training
You may or may not be tempted to visit a tailor the next time you want to buy a suit. But you probably know that if you did, you'd end up with...
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Editing and proofreading – what’s the difference?
The first draft of a document is usually something like the proverbial first pancake: a less-than-ideal shape, a little thin in some parts and...
How to handle post-presentation questions
Presentations are known for striking fear in the hearts of many. But, for some, the terror of presenting is surpassed only by having to field...
Why do we keep our course group sizes small?
We cap our small-group training at ten delegates per course. Eight is even better. But these limits may seem a little stingy at first – especially...
Are our courses suitable for non-native speakers of English?
An estimated one billion people in the world now speak English as a second language. That number will only grow. Meanwhile, some big international...
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