Welcome to the blog – advice, opinions and musings on how to make words work
A while ago (OK, quite a while ago), I announced that I was starting a research project on the science of written communication, with a view to writing a book on the subject. I also said I would be posting regular updates on that research both here and on my personal...
'I’m pregnant.' Words to normally evoke joy (or panic). But the person telling me this good news wasn’t my partner – she was my internal...
As a learning and development professional, you'll know only too well the wide range of documents, updates, posts and messages you have to write in...
You may or may not be tempted to visit a tailor the next time you want to buy a suit. But you probably know that if you did, you'd end up with...
The first draft of a document is usually something like the proverbial first pancake: a less-than-ideal shape, a little thin in some parts and...
Presentations are known for striking fear in the hearts of many. But, for some, the terror of presenting is surpassed only by having to field...
Our newsletter Writing Matters will help you to get your point across, supercharge your writing and make sure you stand out from the crowd. We’ve helped over 80,000 professionals achieve their goals.
We cap our small-group training at ten delegates per course. Eight is even better. But these limits may seem a little stingy at first – especially...
An estimated one billion people in the world now speak English as a second language. That number will only grow. Meanwhile, some big international...
What do you want your writing style to say about you? What impression do you hope the things you write at work leave on those who read them? We know...
Training is only worthwhile if it works. It needs to do far more than simply let you tick a box. That’s why we’re proud that the Learning and...
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