Welcome to the blog – advice, opinions and musings on how to make words work
You know the story. An innocent chat over email or instant messaging turns fraught and ends, if not in tears, then in a tense exchange that leaves both parties irritated and distracted. It’s an all-too-familiar scenario. In fact, I spent hours a few months ago...
What is the one activity that unites all desk-based jobs? Here’s a clue: you probably do this as soon as you get into the office (if not before). In...
It's not every day that a style guide becomes worldwide news. Word of the guidelines that Jacob Rees-Mogg – the newly appointed leader of the House...
Fifty years ago today, three men were sitting on top of a missile, hurtling up into the inky void, travelling the 240,000 miles (384,400 kilometres)...
There’s one thing about reports that people never seem to talk about. Even after 21 years, and training more than 50,000 people to write well, I...
Mention writing skills to most people and they will roll their eyes before launching into a confession about how spelling/grammar/punctuation/all...
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Word counts are a feature common to business and academic writing alike. ITTs (invitations to tender) commonly specify a word limit for key...
It’s a sad fact that most business documents simply don’t hit their mark. Too often they fail to make vital messages clear, prompt action or even...
Training is one of the most important investments anyone can make in their future. It can help people get promotions and command higher salaries,...
The English language is littered with grey areas and apparent paradoxes that cause confusion. One of our former delegates, Richard, got in touch to...
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