+44 (0)1273 732 888
Online course in policy and procedure writing
Other locations and courses
More than three employees to train?
A trainer-led remote course and our unique individual writing analysis, plus a year’s access to our e-learning programme The complete business writer
1 day; 10:00am–4:00pm (GMT/BST)
Plus a year’s access to business-writing e-learning
See payment options
When and where
This is live online training – you can join from anywhere
See scheduled dates
This is small-group remote training, with a maximum of eight delegates per course
We also run this course for in-house groups
This live online course is equal to 5 CPD teaching and learning hours; the e-learning is worth an additional 12 CPD hours
Call +44 (0)1273 732 888
or send us a message
Unclear policy and procedure documents can easily be misunderstood or misconstrued. When this happens, it can lead to inconsistencies, inefficiencies – even legal action or other serious consequences for the users of the documents, or the people affected by them.
But with clear, active and specific writing, every employee or stakeholder will know where they stand and how they should act in any professional situation.
On this practical and interactive CPD-accredited course, we’ll show you how to write accessible policies and procedures that mean the expertise within your organisation can be put into action.
We deliver this interactive course online using the latest web technology, so you can attend no matter where you are. All you need is a computer, a headset and stable internet access.
By joining this training, you’ll also get a year’s access to our comprehensive, CPD-accredited e-learning programme The complete business writer (which would normally cost £150). That consists of 52 interactive, expert modules that will reinforce and build on the techniques you learn on the course day.
☆ This course has been awarded first place for two years running in Findcourses.co.uk’s list of Top 10 Communication Skills Courses.
By the end of the training, you will know how to:
Is this course right for me?
If you want to learn how to write (or review and amend) policies and procedures that are clear, succinct and effective, yes.
And because your place will include our unique pre-course writing analysis, you can be sure you’ll get exactly the help you need. Your course trainer will have a detailed understanding of your business-writing challenges before the training begins.
We’ve been running remote-learning programmes for over ten years, training over 6,000 people online and continually refining our approach in that time. So you can be confident that this course will be as engaging and effective as one run face to face.
Learn all about this course
We are certified to Cyber Essentials Plus standards. So you can be confident when sending your writing sample to us that any information you share is safe.
You can pay online using our booking table by credit or debit card.
We offer discounts for self-funded, third sector and group bookings.
Call 01273 732 888 for more information.
We're specialists in writing and communication training – since 1998 we've trained over 60,000 people from every sector and industry.
What our delegates say about us
Very helpful course. Should be given to all associates who write/review procedures, work instructions etc.
Ryan King, Terumo Aortic
This was a very informative training that will help us to make our standards more direct and to the point.
Christine Borg, Social Care and Standards Authority
Really informative course, delivered very well. I really enjoyed the day.
Sarah Kelly, Terumo Aortic
Excellent course, well taught and extremely relevant to my role.
Tom Goodall, London Fire Brigade
Thank you for a very enjoyable and useful, informative course.
Yasmin Davies, Terumo Aortic
Unique pre-course analysis
Our expert trainers
Excellent course materials
Your writing is unique – you have your own strengths and areas you can improve on. It’s only by knowing these that you can make big, efficient and targeted improvements to your writing.
That’s why, before the course, we’ll analyse your writing across 15 different areas. Our trainers will know and understand your writing.
Unlike other course providers, we won’t leave you high and dry when you return to your desk. You have access to our dedicated helpdesk for a year after your course.
You will also receive regular free tips and resources by email. We also offer optional post-course coaching.
We’ve helped professionals in every sector and industry (see our clients). If your manager has told you that you need to improve, you’re in safe hands. If you want to get a new job or promotion, we’ll equip you with the skills you need to impress. And if you need to brush up on the basics, we’ll give you a solid grounding and build your confidence.
We only recruit trainers and consultants with years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you in the training room.
So you can be confident that the trainer on your course will have the skills and experience to help you make the changes you need to to transform everything you write at work.
Our professionally bound course manual will contain all your notes, as well as detailed summaries of our techniques for writing better documents.
You’ll also have free helpline support for a year after the course – so whatever your question, you’ll always be within easy reach of an answer.
Just send us a message or phone +44 (0)1273 732 888