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If you have research or recommendations to present in a report, this webinar is for you. But it's also a must-watch for anyone with a report to write. It's a densely packed 30 minutes with one of our expert trainers, Gary Woodward – be ready to take notes! ...
If you’re like most people, you will know what it feels like to agonise over an email. Often it’s the wording that torments you, or uncertainty about the grammar and punctuation. But sometimes, it’s email itself that’s the problem. Sometimes you shouldn’t be using...
Writing about emotive subjects in an email is hard. There’s no way around it: even the best writers struggle. That’s because email doesn’t convey body language or tone of voice, and readers can skip or skim crucial sections. So conveying your meaning can be very...
There's nothing like it, is there? That satisfying moment when you finally finish the document you've been working on for days. You've done the research, you've marshalled your facts and you've made it through the hardest part: getting it down on paper (or screen)....
Most of us write tens or even hundreds of them a week, but the question of how to start an email (or letter) can still leave us floundering. In fact, one of our readers and former delegates asked us to settle an office argument on this very matter. We're very fond of...
Numbers can play a crucial role in many of your documents at work. But beware of the trap of thinking that data can speak for itself. You need to do that part. Figures can back up your claims with evidence and help draw attention to your most important facts, trends...
If you work in HR or learning and development (L&D), you’re probably familiar with training courses that just don’t seem to get filled, despite all your efforts. You can take every step to make sure a course is relevant, practical and delivers the best learning...
Training is one of the most important investments anyone can make in their future. It can help people get promotions and command higher salaries, and make their jobs easier and less stressful. It sounds like an easy sell. Unfortunately, for many people these huge...
As soon as you type a word, you’ve put something out there that you can be judged on. Are you a competent professional? Are you clever? Are you the kind of person who should be taken seriously? From lawyers at top City law firms and project managers in the public...
Walk down any busy street and you’ll soon see someone head-down, absorbed by their phone, tapping away to someone unseen. There’s a good chance they’re on Twitter or Facebook, or chatting via WhatsApp or SMS (or one of many other messaging apps). Using these services...
In March 2015, Monica Lewinsky walked into the world-famous spotlight of the TED stage in Vancouver, Canada, to deliver a presentation called 'The price of shame'. She was, of course, already world famous herself. Everyone 'knew' her story – her affair with former US...
You’ve finally made time to sit down and write that key document. You’ve pounded something out on the keyboard and you desperately want to get it out of the door. But as you give it a final once-over before hitting ‘send’, don't forget one crucial question: 'Is it too...