Like so much else, most formal learning right now is happening online. And the virtual classroom is key to making it possible. But what the heck does a virtual classroom look like anyway? Remote learning tended to provoke a little uncertainty even before it became the...
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Why you need to practise good information hygiene too [research]
I didn’t sleep well last Thursday night. The media images of the previous few days had been playing on an endless loop in my mind, so what little...
Learning in lockdown: 5 lessons from over 10 years in the virtual classroom
Our consultants reveal how they make remote courses every bit as engaging as those in the real world. 2020 is changing us. Working from home,...
Screen blindness and the $331 million typo
No matter where you are as you read this, you spend most of your time living in the same place as I do: in your screen. We all live in our screens...
Why we get more angry in email (according to science)
You know the story. An innocent chat over email or instant messaging turns fraught and ends, if not in tears, then in a tense exchange that leaves...
Why we neglect the #1 skill in business
What is the one activity that unites all desk-based jobs? Here’s a clue: you probably do this as soon as you get into the office (if not before). In...
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Is Jacob Rees-Mogg right about writing?
It's not every day that a style guide becomes worldwide news. Word of the guidelines that Jacob Rees-Mogg – the newly appointed leader of the House...
The communication secrets that put a man on the moon
Fifty years ago today, three men were sitting on top of a missile, hurtling up into the inky void, travelling the 240,000 miles (384,400 kilometres)...
This is why reading most documents feels like hard work
There’s one thing about reports that people never seem to talk about. Even after 21 years, and training more than 50,000 people to write well, I...
How to avoid the biggest mistake in business writing
Mention writing skills to most people and they will roll their eyes before launching into a confession about how spelling/grammar/punctuation/all...
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