I confess that I can be a little paranoid at times. And never more so than when I'm sending...
Why we hate waiting for replies
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Never keep a document’s reader guessing
A client contacted us recently while still recovering from a mild trauma. He was the head of risk...
The real reason writing goes wrong (and how to get it right)
If you ever struggle with writing at work, take comfort in knowing that to do it at all should be...
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