

Should you write โthe person thatโ or โthe person whoโ?
Reader Simon Walters, of FD Solutions, wrote in about one of his language bugbears. Namely: โmisuse of the word โthatโ when โwhoโ would be more appropriate. Itโs so annoying when people say โThe person that delivers my milk arrived lateโ; they should say โThe person who delivers my milkโฆโ.โ
Thanks, Simon. On the face of it, I would agree: if youโre referring back to a human being, you should use โwhoโ rather than โthatโ, or doesnโt it imply that you think of the person in question as a thing?
However, research suggests this isnโt quite the hard-and-fast rule you might imagine. For example, the indispensable Fowlerโs Modern English Usage says: โThat can also replace who (or whom), especially when the reference is non-specific, as in The person that I saw was definitely a woman.โ And examples of this usage can be found in work by Chaucer, Shakespeare and in the King James Version of the Bible.
Mind you, in any forum where the topic is thrashed out (with vehement defenders on either side of the argument), there isnโt anyone who can truly prove that it isnโt just a case of what sounds better to the writer or speaker.
So, in fact, itโs a case not of right and wrong, but rather of personal preference or style: although if you are referring back to someone specific, itโs advisable to write โwhoโ.
Itโs always good to hear from readers: business writing questions, language bugbears or any other passions or issues you have with words at work โ theyโre all very welcome. Weโd love to hear from you.
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Image credit: Dragon Images / Shutterstock
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