This is the essential programme for any team that writes technical documents. (If the course is just for you, click here.)
Your technical team’s expert knowledge is largely wasted if they can’t communicate it. Yet many technical people (often the best, even) are so close to and passionate about their subject that they lose sight of who will read what they’ve written and what their level of knowledge is.
In our experience, few technical people are recruited for their writing skills. So many find it very difficult to communicate their expertise to those who rely on it. This technical-writing course is aimed specifically at bridging that communication gap.
Key course features
(Please scroll further down this page for more details.)
- A comprehensive and practical technical-writing course for groups of four or more.
- Tailored to the technical documents your team writes – including technical reports, manuals, instructions, research reports and standard operating procedures (SOPs).
- Run on your premises, wherever you are in the world.
- One-day and half-day sessions standard.
- Post-course coaching available, to really make your team’s new skills stick.
- Practical, small-group writing training that engages and inspires. No PowerPoint; no lectures.
Recent clients we’ve run customised technical-writing courses for include:
|Babcock: Writing in a technical environment||ADP: Writing technical manuals|
|Seagate: Effective technical report writing||Cancer Research UK: Technical writing for scientists|
|Colas Rail: Technical report writing||Cobham: Technical writing course|
|Credit Suisse: Writing technical proposals||DNV GL: Building technical writing skills|
Like all our in-company courses, it can cover the subjects you need it to. (Our trainers have expertise in producing a wide range of technical documents.) However, on a typical one-day technical-writing course, your team will learn how to:
- put key messages up front
- write an effective summary
- build a logical structure into any technical document
- make conclusions clear and memorable
- communicate complex information without dumbing down
- write for their readers, using an appropriate level of language and without getting bogged down in the detail
- make sentences clear and easy to follow, no matter how complex the subject matter
- present data effectively, including how best to use graphs, tables, charts and graphics.
- write confidently, by being sure of their grammar and punctuation
- manage multiple contributions
- build your team’s credibility.
Please note that this is only a sample outline. The course we deliver will be tailored to the technical documents your team writes, the problems you’ve noticed, and the audience you’re writing for (see more: Tailoring the course to your needs).
Download a PDF about this course, including a sample course outline, or call us on +44 (0)1273 732 888 to find out more and get the right help for your team.
What people are saying about this course:
‘Great course, good use of examples specific to us.’
‘Excellent content, clearly delivered.’
‘Well-structured course, excellent delivery. The trainer is very passionate about the subject, which is infectious. Thank you!’
‘In all my years in a training role I have never had such positive feedback from every employee who attended any programme!’
Tailoring the technical-writing course to your needs
We’ll analyse exactly what you need your documents to achieve, whatever those documents may be. Our clients ask us to help teams write financial documents, standard operating procedures (SOPs), instruction manuals and research or technical reports, among others.
Then we’ll work with our specialist course developers to customise the structure and content of your technical-writing course, including designing relevant examples and exercises.
We’re here to help. Call us on +44 (0)1273 732 888, or send us a message, for expert advice on how best to address your team’s technical-writing challenges.
We can train as few as four people, or work with your entire company or organisation.
We’ll come to you and run the course on your premises, wherever you are in the world.
We also know that running courses can be a daunting task. So our experienced, dedicated operations team will ensure that everyone is where they need to be and that everything runs to schedule.
Individual analysis, for individual delegates
Before the course, we’ll analyse a section of a technical document from every member of your team. Then we’ll assess the sample in fifteen key writing areas, identifying everything from errors in grammar and punctuation to sentences or sections that are unnecessarily complex or wordy.
After this comprehensive assessment, we’ll produce a graph which shows how often each error tends to occurs in their writing.
Allowing individuals to focus on their biggest weaknesses in this way will give every member of a technical team the best chance of making big improvements in their writing, as quickly as possible.
All our trainers are specialists with up to thirty years’ professional writing experience. We use only our own trainers; we never farm work out to associates.
They combine their in-depth knowledge with the ability to engage your team and inspire them to make lasting changes.
After the course
Every delegate gets a year’s helpline support. Every month, we will also send them practical advice, videos, quizzes and tips on how to improve their writing at work. This ensures that what they learn on a course stays fresh in their minds, so they can build on their new knowledge.
Our post-course coaching clinics are an ideal way of ensuring your team’s new technical-writing skills stick.
First, we’ll analyse a sample of every team member’s writing, so they can see how their writing skills have improved. (This also allows you to review how far your team has improved since the course.)
Then our expert writing trainer will work with each team member one-to-one, tackling any remaining issues and further improving the confidence and abilities of everyone on your team.
Costs and pricing
Prices vary according to the size of your team and your specific training needs. Please call us on +44 (0)1273 732 888 or send us a message to learn more.
We're here to help.
Call +44 (0)1273 732 888 or send us a message for expert advice on how best to help your team write better documents.