Current vacancies at Emphasis

These are the roles we’re currently recruiting for. You’ll find all the information you need to decide whether the role is a good fit for you and how to apply below.


Account manager

Home based

£30-35k per annum + bonus

Benefits include:

  • flexible working
  • professional development
  • health insurance
  • a staff perks scheme.

Poor written communication is everywhere. It’s in every instant message that rubs a colleague the wrong way and every sales email that goes unopened. It shows up as that impenetrable letter you get from your insurance company, the report that fails to convey critical information and the proposal that doesn’t win the business.

That’s where we – and you – come in. Emphasis are the UK’s number-one provider of business-writing training and one of the world’s leading communications specialists. If you care about improving the way organisations communicate in writing as much as we do, you could be the perfect addition to our team.

Our clients include Coca-Cola, Nestlé, Barclays, JP Morgan, 10 Downing Street, Deloitte, the MOD and many of the world’s biggest law firms. To date, we’ve helped more than 70,000 people develop first-class business-writing skills, working with over 6,000 client organisations worldwide.

This is a great opportunity to play a key role in helping more professionals across more organisations become more effective written communicators. You’ll be part of a small, friendly team, with great opportunities for development.

Become a trusted advisor

Our approach to business development is very consultative. You will work closely with potential and existing customers to understand their challenges, then advise them on the best solution to bring about real change in their organisation. This solution will typically incorporate training-programme design and delivery as well as consultancy and other communications-related services. No two projects are the same.

Your mission

You will work to develop new contacts and identify wider requirements within the accounts you manage as well as with other target clients and sectors. This includes identifying key accounts, target sectors and developing detailed plans for growth.

Once established in the role, your success will be measured by the revenue you achieve from existing accounts, revitalised dormant accounts and new clients brought in through referrals and your own business development work.

Working together for success

You will work in close partnership with our expert trainers, course developers and operations team to ensure the best possible results for your clients.

You will also work closely with your other sales colleagues and the marketing team to help drive innovation and identify new opportunities for growth.

Essential skills and experience

To be successful in this role, you will need all of the following:

  • excellent writing skills
  • proven work experience (at least two years’) in a B2B sales role
  • experience of using a consultative approach to sell client-focused solutions, tailored to specific needs
  • strong verbal communication, plus listening, negotiation and presentation skills
  • the ability to communicate with, present to and influence key stakeholders at all levels of an organisation
  • time management
  • organisational skills.


Desirable skills and experience

The following would also be a distinct advantage:

  • experience with CRM software (eg HubSpot) and MS Office
  • experience of English-language teaching (EFL or ESL, for example) or similar
  • experience in a training/professional-development organisation
  • high-level qualifications in English or linguistics (eg relevant degree, CELTA)
  • a liking for puns.


How to apply

If you think this sounds like a great fit, send your CV to

Please include a covering email outlining your suitability for the role and telling us where you heard about this position. (We’re unable to consider applications that do not include this covering email.)