Current vacancies at Emphasis

If you’re looking to join a friendly, growing team – and one of the best names in the training world – you’re in the right place.

Work with the biggest names

We’re the UK’s number-one provider of business-writing training and one of the world’s leading communication-learning specialists. Our clients include Coca-Cola, Nestlé, M&S, JP Morgan, London Business School, EY (Ernst & Young), Warner Bros. and many of the world’s biggest law firms. To date, we’ve helped more than 50,000 people develop first-class business-writing skills, working with over 5,000 client organisations worldwide.

As you’d expect, our standards are high. But in return, we offer a competitive salary or excellent rates and the chance to work with some of the biggest names across a wide range of industries.

How to apply

If you think you’re exactly who we’re looking for, send your CV to, making it clear the role you’re applying for. Please include a covering email outlining your suitability for the role. (We’re unable to consider applications that do not include this covering email.)


Account Manager

Competitive basic salary + bonus and benefits

We’re looking for another high-performing sales professional to join our team.

Become a trusted advisor

Our approach to business development is very consultative. You will work closely with potential and existing customers to understand their challenges, then advise them on the best solution to bring about real change in their organisation. This solution will typically incorporate training-programme design and delivery as well as consultancy and other communications-related services.

You will work proactively to develop new contacts and identify wider requirements within the accounts you manage as well as with other target clients.

Be a team player

You will work in close partnership with our expert trainers, course developers and operations team to ensure the best possible results for our clients.

You will also work closely with your other sales colleagues and the marketing team to help drive innovation and identify new opportunities for growth.

Essential skills and experience

To be successful in this role, you will need all of the following:

  • proven work experience (two years’ minimum) as an account manager, key account manager, sales account manager or in a similar role
  • experience of selling B2B to corporate prospects
  • excellent written communication skills and a passion for good writing
  • experience of using a consultative approach to sell client-focused solutions, tailored to specific needs
  • strong verbal communication, listening, negotiation and presentation skills
  • the ability to communicate with, present to and influence key stakeholders at all levels of an organisation
  • education to at least degree level or equivalent.


Desirable skills and experience

One or more of the following would also be a distinct advantage:

  • experience with CRM software (eg Salesforce, HubSpot) and MS Office
  • experience of English-language teaching (EFL or ESL, for example) or similar