Clearer, more readable emails and a happier, more effective team

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Effective email writing

Who is it for?
Anybody who writes emails at work.

(If you want training just for yourself or you need to train 1–3 people, have a look at our email-writing course for individuals.)

What level is it for?
Any level. We tailor the content to meet participants’ needs and experience.

When and where
Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.

Course length
Flexible. Typically one day.

We can also cover select key aspects of this course in a 90-minute lunch-and-learn session for larger groups.

We can train from four people up to your entire organisation. Each session has a maximum of ten delegates.

Not exactly what you were looking for?
No problem. We can combine elements from any of our courses to fit your needs exactly.

Your course can also be part of a blended programme that will support your team in changing their writing for good.

Let’s talk about your course

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This comprehensive, practical course will give your team a complete grounding in email-writing best practices and techniques.

As with all our in-house courses, we tailor the content using real-life examples from you – so all the materials your team get are relevant for your sector, industry and the kinds of emails they typically write.

A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets the delegates’ precise writing needs.

By the end of the training, attendees will be able to:

begin and end emails professionally
structure emails logically using the SCRAP formula
get the reader on-side from the beginning
avoid making embarrassing mistakes
get the main point up front (and not buried in the detail)
know when email isn’t the best solution
understand the fundamentals of grammar and punctuation.

Learn all about this course

Get the full course guide (PDF)

Enquire about this course

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