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Who is it for?
Anybody who writes emails at work.
(If you want training just for yourself or you need to train 1–3 people, have a look at our email-writing course for individuals.)
What level is it for?
Any level. We tailor the content to meet participants’ needs and experience.
When and where
Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.
Flexible. Typically one day.
We can also cover select key aspects of this course in a 90-minute lunch-and-learn session for larger groups.
We can train from four people up to your entire organisation. Each session has a maximum of ten delegates.
Let’s talk about your course
This comprehensive, practical course will give your team a complete grounding in email-writing best practices and techniques.
A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us tailor the training to the delegates’ precise writing needs, delivering long-lasting business benefits.
By the end of the training, attendees will be able to:
Learn all about this course
What our delegates say about us.
Small book and takeaways will be amazing help when writing my next emails.
Charlotte Ashford, Portafina
Very enjoyable course which will help me in my day-to-day role. Thank you.
Chris Collins, NHBC
I have learnt a lot and cannot wait to start using it in practice.
Faye Quinn, 1st Central
Really well presented and interactive. Great tips to use in my everyday emails.
Laura Davies, EY
Excellent trainer, brought the day alive with information, facts and humour!
Alyce King, Bourne Leisure
Good course, feels like we've covered a lot of ground – but in a fun way.
Sherry Jobes, NHBC
Very enthusiastic presenter made the day enjoyable and helped me learn more.
Hannah Matthews, BNP Paribas
Very good. Intense with lots of information but interactive and engaging.
Nicky Darling, Wahl
I felt open to ask lots of questions, and generally enjoyed the whole day.
Rosie Twist, BNP Paribas
What our delegates say about us
Unique pre-course analysis
Full course customisation
Over 19 years' experience
Our expert trainers
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before anyone even enters the training room. It's a method unique to Emphasis that's successfully helped around 50,000 professionals across the world.
You have access to our dedicated helpdesk for a year after your course.
You will also receive regular free tips and resources by email. We also offer optional post-course coaching clinics.
Our specialist course developers work hard to create a programme that’s customised exactly to the problems your team are facing.
We’ve helped improve writing and communications skills for over 50,000 delegates and we’ve worked with over 5,000 companies – including many just like yours. See our case studies here.
We make sure to match the right trainer to your organisation, meaning you can rely on getting someone with the best skills, approach and experience to solve the challenges your team are facing.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you in the training room.
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Let us build the course for you