In-company business-writing courses
We all write, but not necessarily as well as we could. Emphasis business-writing courses will ensure your documents are outstanding for the right reasons – whatever your level, whatever your needs.


Our specialist trainers have the breadth of knowledge to tackle any area of business writing, from advanced technical writing training courses to punctuation and grammar refresher sessions; news-writing workshops to bid-writing advice; handling complaint letters to a dedicated web-writing course. UK-based, but passports at the ready, Emphasis can come to you wherever you are.
Business-writing courses
The writing-skills courses opposite should give you a flavour of what we offer, but we’ll always design your training to match your needs.
Listen to what our clients say
- Hear Jo McKay, Head of Development at Nabarro LLP, speak about the quality of our training. Listen here.

- Listen to an interview with John Baker, Manager of Customer Letters and Terms and Conditions at HSBC, about how we helped their complaint-handling teams. Listen here.

From the press?
We are happy to comment on topics relating to business writing and have experts with media experience available to take part in television or radio interviews. Please contact us by clicking here.
Sample writing courses
- High-impact business writing
- How to get your documents read first: planning, structure and using plain English
- Customer-centred letter writing
- How to handle complaints and get the tone right with formal letters
- Essential grammar and punctuation training
- Refresher session on all the basics you never learnt at school
- Effective email writing
- Making sure your messages are read – and acted on
- High-impact presentation writing and speech writing
- The secrets behind confident, compelling public speaking
- High-impact tenders and writing sales letters
- The best option if you need to persuade or influence people
- Persuasive project proposal writing
- Maximising your chances of getting your project off the ground
- Technical writing
- Communicating complex information concisely – without dumbing down
- Writing web content with clout
- Does what it says on the tin
- Writing for the public sector
- Ensuring your voice is heard by the right people in the right way
- Effective team communications: creating a voice
- How to edit sensitively and manage multiple contributions
- Business report writing
- A must for producing concise, well-organised reports
- Writing for the media
- Tips and technique for writing news, features and press releases

