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Who is it for?
Any distributed team who do most or all of their work remotely via online tools. We can adapt the training to whatever video conferencing and instant messaging platforms you use.
Non-native English speakers on your team? See if our course is suitable.
What level is it for?
Any level. We’ll tailor the content to your needs.
When and where
Date arranged around you. We can train your virtual team remotely online. If you prefer, we can also train in person, anywhere in the world.
Typically an intensive half-day session. Can also be extended to include more detail on effective online writing, or combined with e-learning, writing analysis and feedback.
We can train from four people up to your entire organisation. Each session has a maximum of ten delegates. (Why only ten?)
Not exactly what you were looking for?
No problem. We can combine elements from any of our courses to fit your needs exactly.
Your course can also be part of a blended programme that will support your team in achieving their goals.
The cost will depend on a few different factors. See how our pricing works here.
Let’s talk about your course
Remote working has many advantages, but it also comes with its own unique set of challenges.
Without sharing office space, colleagues must find new ways to meet, share ideas and collaborate. Lacking the opportunity to pick up on cues like body language, facial expression and tone puts a heavier burden on written communication – and can mean more misunderstandings and bad feeling. And an absence of in-person interaction can lead to team members feeling disconnected, disengaged and isolated.
At the same time, leaders of remote teams must keep their team members feeling motivated and supported, while negotiating cultural or language barriers and different working and communicating styles.
But with a new skill set, effective workflows and an understanding of how to make the most of available tools, your distributed team can thrive in their virtual workplace. This half-day intensive session will equip delegates with the key skills and techniques they need.
We can run this course remotely online or in person at your workplace or choice of venue.
By the end of the training, attendees will be able to:
As part of the preparation, we ask delegates to fill in an analysis exercise which identifies their social style. The insights that this questionnaire reveals about each team member will help them relate better to each other remotely and team leaders to better manage and support their colleagues.
Learn all about this course
Get the full in-person course guide (PDF)
Get the full remote-learning course guide (PDF)
We are certified to Cyber Essentials Plus standards. So you can be confident when sharing your documents and delegate details that your information is safe.
We're also FSQS registered. FSQS is a third-party compliance and risk assessment trusted by some of the largest banks, building societies and insurance companies in the world.
What our delegates say about us.
Engaging, well paced, and the interactive nature ensured that despite being delivered remotely, we maintained focus and interest. Great course!
Claudia Van Den Heuvel, PricewaterhouseCoopers
So engaging even though it was a virtual course. Not everyone would be able to keep us engaged at 10 o'clock at night via an online platform – I learned a lot!
Kerryn Ruxton, EY
Great course. I will recommend to others.
Nathan Francis, Ofcom
Very easy to remain engaged and contribute with the class, even though the course was completed remotely.
Irene Loizou, PricewaterhouseCoopers
What our delegates say about us
Unique pre-course analysis
Full course customisation
Over 20 years' experience
Our expert trainers
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before anyone even enters the training room. It's a method unique to Emphasis that's successfully helped around 70,000 professionals across the world.
You have access to our dedicated helpdesk for a year after your course.
You will also receive regular free tips and resources by email. We also offer optional post-course coaching clinics.
Our specialist learning designers work hard to create a programme that’s customised exactly to the problems your team are facing.
Since we began in 1998, we’ve helped improve writing and communications skills for over 70,000 delegates and we’ve worked with over 6,000 companies – including many just like yours. See our case studies here.
We make sure to match the right trainer to your organisation, meaning you can rely on getting someone with the best skills, approach and experience to solve the challenges your team are facing.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you.
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before any training even begins. It's a method unique to Emphasis that's successfully helped around 70,000 professionals across the world.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you in the training room.
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