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This five-stage approach provides you with learning that makes a difference. We’ve been doing this for over 19 years, with around 5,000 organisations, and it works. That’s why more than 90% of organisations rate our training as 9/10 or above.
All of our learning is based on solid foundations:
Understanding your culture, vision and values
It’s really important for us to get to know what you do and how you work. This means we can make our learning relevant, including using specific examples and case studies in our training.
Pre-course writing and communication exercises
We apply our diagnostic tools to understand each individual’s current level of communication or writing skills before any learning takes place.
For example, our analysis tool helps us identify and quantify each delegate’s writing strengths and weaknesses, so our trainers know which areas need more work. You can learn more about our unique analysis by downloading this PDF.
Using the results of our analysis, we tailor our training so that it matches your specific requirements. We can also deliver it using whatever method suits you:
After delegates have completed the training, our support continues, to help fully embed the learning in the workplace. This includes:
This process is designed with one key objective in mind: to create a demonstrable impact in your organisation.
Whether it is to increase sales, improve customer satisfaction, enhance stakeholder relationships, save money or time or to ensure compliance with strict policies or legislation, we work with you to evaluate the learning to achieve the outcomes you are after.