Live online or face-to-face training

Get your messaging right and keep your internal stakeholders engaged

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Writing for internal audiences

Who is it for?
Any team who need to write for internal stakeholders, in any kind of organisation.

Non-native English speakers on your team? See if our course is suitable.

What level is it for?
Any level. We tailor the content to meet participants’ needs, communications and backgrounds.

When and where
Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.

Course length
Flexible, typically 3–7 hours. Online training can be split into two shorter sessions.

We can train from four people up to your entire organisation. Each session has a maximum of ten delegates. (Why only ten?)

Not exactly what you were looking for?
No problem. We can combine elements from any of our courses to fit your needs exactly.

Your course can also be part of a blended programme that will support your team in changing their writing for good.

The cost will depend on a few different factors. See how our pricing works here.

Let’s talk about improving your internal communications

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Keeping your internal stakeholders engaged with your communications can help boost staff-retention levels, increase productivity and minimise risk from non-compliance with key internal procedures.

It’s as important to get your messaging right internally as it is when dealing with the public, customers or the media.

On this course, we’ll show your team how to do this, whether they’re writing emails, producing an internal newsletter, creating user guides for staff or updating the company intranet. And by creating materials from real-life examples of your organisation’s documents, we’ll make sure the training is relevant to your team.

They’ll learn essential techniques, including writing with empathy for employees, achieving positive outcomes when delivering bad news and writing for different channels, such as intranet, instant messaging and email.

A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets the delegates’ precise writing needs, while ensuring delegates make rapid, targeted improvements.

We can run this course remotely online or in person at your workplace or choice of venue.

By the end of the training, attendees will be able to:

strip away the jargon to make content accessible and easy to read for all internal audiences
engage their audience and put key information first
build a logical structure for all internal communications
think about the audience they are writing for (such as the level or location of staff) and tailor their internal communications accordingly
use different channels more effectively
deliver key messages – whether good or bad – in a way that achieves a positive response from your employees
avoid common grammar traps and proofread communications for errors.

Learn all about this course

Get the full in-person course guide (PDF)

Get the full remote-learning course guide (PDF)

Cyber Essentials Plus

We are certified to Cyber Essentials Plus standards. So you can be confident when sharing your documents and delegate details that your information is safe.


We're also FSQS registered. FSQS is a third-party compliance and risk assessment trusted by some of the largest banks, building societies and insurance companies in the world.

Enquire about this course

Call +44 (0)1273 732 888 or send us a message