+44 (0)1273 732 888
Who is it for?
Anyone who needs to write for internal stakeholders, in any kind of organisation.
What level is it for?
Any level. We tailor the content to meet participants’ needs, communications and backgrounds.
When and where
Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.
Flexible, typically one day.
We can train from four people up to your entire organisation. Each session has a maximum of ten delegates.
Let’s talk about improving your internal communications
Keeping your internal stakeholders engaged with your communications can help boost staff-retention levels, increase productivity and minimise risk from non-compliance with key internal procedures.
It’s as important to get your messaging right internally as it is when dealing with the public, customers or the media.
On this course, we’ll show your team how to do this, whether they’re writing emails, producing an internal newsletter, creating user guides for staff or updating the company intranet.
They’ll learn essential techniques, including writing with empathy for employees, achieving positive outcomes when delivering bad news and writing for different channels, such as intranet, instant messaging and email.
A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us tailor the training to the delegates’ precise writing needs, delivering long-lasting business benefits.
By the end of the training, attendees will be able to:
Learn all about this course
What our delegates say about us.
Great content, very useful tips and will definitely come in useful in the day-to-day job.
Roxana Iancu, Nestle
A very engaging training day. I learnt a lot about effective writing.
Jasmine Shah, National Pharmacy Association
A really well-run course with excellent and really useful resources.
Emyr George, Ofqual
Best training course I've been on.
Sian Blount, Ofqual
What our delegates say about us
Unique pre-course analysis
Full course customisation
Over 19 years' experience
Our expert trainers
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before anyone even enters the training room. It's a method unique to Emphasis that's successfully helped around 50,000 professionals across the world.
You have access to our dedicated helpdesk for a year after your course.
You will also receive regular free tips and resources by email. We also offer optional post-course coaching clinics.
Our specialist course developers work hard to create a programme that’s customised exactly to the problems your team are facing.
We’ve helped improve writing and communications skills for over 50,000 delegates and we’ve worked with over 5,000 companies – including many just like yours. See our case studies here.
We make sure to match the right trainer to your organisation, meaning you can rely on getting someone with the best skills, approach and experience to solve the challenges your team are facing.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you in the training room.
Writing with empathy
Let us build the course for you
Effective email writing