+44 (0)1273 732 888
Who is it for?
Our policy and procedure writing course is suitable for any team that have to write or edit policy or procedure documents or templates for their organisation.
Non-native English speakers on your team? See if our course is suitable.
What level is it for?
Any level. We tailor the content to meet participants’ needs, communications and backgrounds and build exercises based on the kinds of policy and procedure documents they have to write.
When and where
Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.
Flexible, typically 3–7 hours. Online training can be split into two shorter sessions.
We can train from four people up to your entire organisation. Each session has a maximum of ten delegates. (Why only ten?)
Not exactly what you were looking for?
No problem. We can combine elements from any of our courses to fit your needs exactly.
Your procedure or policy writing courses can also be part of a blended programme that will support your team in changing their writing for good.
The cost will depend on a few different factors. See how our pricing works here.
Let’s talk about your course
Unclear policy and procedure documents can easily be misunderstood or misconstrued, leading to inconsistencies, inefficiencies and bad feeling – even legal action.
But with clear, active and specific guidelines, every employee or stakeholder will know where they stand and how they should act in any professional situation at your organisation.
On this course, we’ll show your team how to write policies and procedures that will keep your business running smoothly as you work towards your objectives. The training materials will be created using genuine examples from your organisation, meaning you can be sure they will be relevant and targeted to your team’s needs.
We can focus solely on one document type, if you are looking specifically for policy-writing training (or purely procedure writing). And we can also work with you to edit your policy or procedure document templates.
A key feature of our training is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets the delegates’ precise writing needs, while ensuring delegates make rapid, targeted improvements.
We can run the training remotely online or in person at your workplace or choice of venue.
☆ This course has been awarded first place for two years running in Findcourses.co.uk’s list of Top 10 Communication Skills Courses.
By the end of their bespoke course, attendees will be able to:
Learn all about this course
Get the full in-person course guide (PDF)
Get the full remote-learning course guide (PDF)
We are certified to Cyber Essentials Plus standards. So you can be confident when sharing your documents and delegate details that your information is safe.
We're also FSQS registered. FSQS is a third-party compliance and risk assessment trusted by some of the largest banks, building societies and insurance companies in the world.
What our delegates say about us.
Excellent course, well delivered with good level of activity. Trainer very very knowledgeable.
Ben White, London Fire Brigade
Fantastic course! Detailed enough to provide useful tools, but concise enough to keep interest.
Blair Johnston, Clyde & Co
Really enjoyed it. Well taught and good resources to take away. Thanks, Gary!
Rory Stanyard, Insight Investment Management
The passion from the trainer really made the course interesting.
Roy Hunter, Terumo Aortic
We appreciate the effort to tailor the course to our needs.
Nicole Borg, Social Care and Standards Authority
What our delegates say about us
Unique pre-course analysis
Full course customisation
Over 20 years' experience
Our expert trainers
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before anyone even enters the training room. It's a method unique to Emphasis that's successfully helped around 70,000 professionals across the world.
You have access to our dedicated helpdesk for a year after your course.
You will also receive regular free tips and resources by email. We also offer optional post-course coaching clinics.
Our specialist learning designers work hard to create a programme that’s customised exactly to the problems your team are facing.
Since we began in 1998, we’ve helped improve writing and communications skills for over 70,000 delegates and we’ve worked with over 6,000 companies – including many just like yours. See our case studies here.
We make sure to match the right trainer to your organisation, meaning you can rely on getting someone with the best skills, approach and experience to solve the challenges your team are facing.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you.
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before any training even begins. It's a method unique to Emphasis that's successfully helped around 70,000 professionals across the world.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you in the training room.
Technical writing course
Let us build the course for you
Writing for internal audiences