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Who is it for?
Anyone who has to write or edit policy or procedure documents or templates for their organisation.
What level is it for?
Any level. We tailor the content to meet participants’ needs, communications and backgrounds and build exercises based on the kinds of policy and procedure documents they have to write.
When and where
Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.
Flexible, typically one day.
We can train from four people up to your entire organisation. Each session has a maximum of ten delegates.
Not exactly what you were looking for?
No problem. We can combine elements from any of our courses so what you get fits your needs exactly.
Let’s talk about your course
Unclear policy and procedure documents can easily be misunderstood or misconstrued, leading to inconsistencies, inefficiencies and bad feeling – even legal action.
But with clear, active and specific writing, every employee or stakeholder will know where they stand and how they should act in any professional situation at your organisation.
On this course, we’ll show your team how to write policies and procedures that will keep your business running smoothly as you work towards your objectives. The training materials will be created using genuine examples from your organisation, meaning you can be sure they will be relevant and targeted to your team’s needs.
We can also work with you to edit your policy and procedure document templates.
A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training fits with the delegates’ precise writing challenges.
By the end of the training, attendees will be able to:
Learn all about this course
What our delegates say about us.
Excellent course, well delivered with good level of activity. Trainer very very knowledgeable.
Ben White, London Fire Brigade
Fantastic course! Detailed enough to provide useful tools, but concise enough to keep interest.
Blair Johnston, Clyde & Co
Really enjoyed it. Well taught and good resources to take away. Thanks, Gary!
Rory Stanyard, Insight Investment Management
Excellent course, well taught and extremely relevant to my role.
Tom Goodall, London Fire Brigade
What our delegates say about us
Unique pre-course analysis
Full course customisation
Over 19 years' experience
Our expert trainers
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before anyone even enters the training room. It's a method unique to Emphasis that's successfully helped around 50,000 professionals across the world.
You have access to our dedicated helpdesk for a year after your course.
You will also receive regular free tips and resources by email. We also offer optional post-course coaching clinics.
Our specialist learning designers work hard to create a programme that’s customised exactly to the problems your team are facing.
We’ve helped improve writing and communications skills for over 50,000 delegates and we’ve worked with over 5,000 companies – including many just like yours. See our case studies here.
We make sure to match the right trainer to your organisation, meaning you can rely on getting someone with the best skills, approach and experience to solve the challenges your team are facing.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you in the training room.
Technical writing course
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Writing for internal audiences