Policy and procedure writing course

Who is it for?
Anyone who has to write or edit policy or procedure documents or templates for their organisation.

What level is it for?
Any level. We tailor the content to meet participants’ needs, communications and backgrounds and build exercises based on the kinds of policy and procedure documents they have to write.

When and where
Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.

Course length
Flexible, typically one day.

We can train from four people up to your entire organisation. Each session has a maximum of ten delegates.

Not exactly what you were looking for?
No problem. We can combine elements from any of our courses so what you get fits your needs exactly.

Let’s talk about your course

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Unclear policy and procedure documents can easily be misunderstood or misconstrued, leading to inconsistencies, inefficiencies and bad feeling – even legal action.

But with clear, active and specific writing, every employee or stakeholder will know where they stand and how they should act in any professional situation at your organisation.

On this course, we’ll show your team how to write policies and procedures that will keep your business running smoothly as you work towards your objectives. The training materials will be created using genuine examples from your organisation, meaning you can be sure they will be relevant and targeted to your team’s needs.

We can also work with you to edit your policy and procedure document templates.

A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training fits with the delegates’ precise writing challenges.

By the end of the training, attendees will be able to:

identify their objectives and profile their readers
understand how to communicate key messages
create a logical structure for their policies and procedures
strip out needless waffle and jargon
write in clear, active language for policies and procedures that people will read and understand
use specific language to avoid ambiguity and misunderstandings
write subheadings that guide and engage the reader
avoid common grammar traps and proofread policy and procedure documents for errors.

Learn all about this course

Get the full course guide (PDF)

Enquire about this course

Call +44 (0)1273 732 888 or send us a message