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Who is it for?
Any team involved in communicating change to employees or transforming organisations.
Non-native English speakers on your team? See if our course is suitable.
What level is it for?
Any level. We tailor the content to meet participants’ needs, communications and backgrounds.
When and where
Date arranged around you. We can train at your workplace, anywhere in the world, or train your team remotely online.
Flexible, typically 3–7 hours. Online training can be split into two shorter sessions.
We can train from four people up to your entire organisation. Each session has a maximum of ten delegates. (Why only ten?)
Not exactly what you were looking for?
No problem. We can combine elements from any of our courses to fit your needs exactly.
Your course can also be part of a blended programme that will support your team in changing their writing for good.
The cost will depend on a few different factors. See how our pricing works here.
Let’s talk about your course
Changing the way people work or how organisations deliver services requires significant investment. Without effective communications, this investment can be wasted.
Keeping your internal stakeholders informed and supported through change is critical, and this requires strong, clear and, at times, compassionate writing. It is a fundamental of good change management and of communicating change in an organisation.
This course covers essential techniques, including writing with empathy for your employees, achieving positive outcomes when delivering bad news and writing for different channels such as intranet, instant messaging and email. You can be confident the materials will be relevant and targeted for your team, as we’ll create them using real-life examples from your organisation.
A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets the delegates’ precise writing needs, while ensuring delegates make rapid, targeted improvements.
By the end of Writing to communicate change, attendees will be able to:
Learn all about this course
Get the full in-person course guide (PDF)
Get the full remote-learning course guide (PDF)
What our delegates say about us.
Very engaging. Materials will prove a useful resource. Activities helped bring learning to life.
Fiona Wrench, EY
Really enjoyed the course – I felt it was really useful. I'll be using all of the techniques in my role.
Daniel McKenna, Gazprom
Loved the interactivity and the exercises. Great course and fantastic reading materials!
Priyanka Nair, EY
What our delegates say about us
Unique pre-course analysis
Full course customisation
Over 19 years' experience
Our expert trainers
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before anyone even enters the training room. It's a method unique to Emphasis that's successfully helped around 50,000 professionals across the world.
You have access to our dedicated helpdesk for a year after your course.
You will also receive regular free tips and resources by email. We also offer optional post-course coaching clinics.
Our specialist learning designers work hard to create a programme that’s customised exactly to the problems your team are facing.
We’ve helped improve writing and communications skills for over 50,000 delegates and we’ve worked with over 5,000 companies – including many just like yours. See our case studies here.
We make sure to match the right trainer to your organisation, meaning you can rely on getting someone with the best skills, approach and experience to solve the challenges your team are facing.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you in the training room.
Writing with empathy
Let us build the course for you
The complete business writer (online)