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Meet the team
Luke heads up the account management department as well as working directly with clients.
He also leads on the company’s business strategy and partnerships, ensuring Emphasis can continue doing exactly that for more people at more organisations – until all that’s left is clear communication everywhere (ideally).
Like the rest of his team, Luke is an evangelist for good written communications. He understands the ripple effect of an organisation’s writing issues – from alienated customers and colleagues to hampered productivity or poor decisions from a misinformed board. That’s why he and the team take a consultative approach, listening closely to clients’ issues in order to tailor learning programmes that match their needs and create real change.
Before Emphasis, Luke spent four years teaching English in Japan, followed by several years managing accounts with an IT company and with energy giant Gazprom.
Outside of work, Luke is generally outside, as he’s happiest hiking, jogging and camping in the great British countryside.
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