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Reader-centred writing
Posted by: Catie Holdridge
12 / 01 / 23
Should we show up in our own business writing? The question of whether it’s OK to use first person pronouns like ‘I’ and ‘we’ in business reports is a common one. (We know this because it comes up often on our courses.) The short answer is ‘yes’. But that isn’t the full answer. Read on […]
Posted by: Rob Ashton
29 / 06 / 22
As you read this, a miracle is happening. Your eye is detecting dots and squiggles on the screen in front of you and your brain is translating them into a voice in your head. Just glancing at your phone or clicking a link in an email is enough to fire up an entire network […]
Posted by: Kathy Gemmell
25 / 03 / 22
We write at work not for writing’s sake, but to make things happen – to get our jobs done. But to do this successfully, you have to take your focus off yourself. You have to think about your reader and what will make this document work well for them. And that takes some planning. When […]
Posted by: David Cameron
29 / 10 / 21
Congratulations: you’ve written your board report. That’s the good news. The not-so-good? Well, unless it’s only a page or two long, I have to tell you that you’re not finished yet. Now you need to write the executive summary: in other words, a condensed version of your full document. This is (arguably) the most important […]
13 / 03 / 19
There’s one thing about reports that people never seem to talk about. Even after 21 years, and training more than 50,000 people to write well, I really can’t recall anyone bringing it up. And that secret is this: reading is hard. I don’t mean we find it difficult to read our email or text messages, […]
15 / 03 / 18
Mention writing skills to most people and they will roll their eyes before launching into a confession about how spelling/grammar/punctuation/all three have always been their weakest link. Yet, when they do, they’re missing the point. These things matter, for sure. An email full of typos or a poorly punctuated proposal will almost certainly undermine your […]
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