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Posted by: Jacob Funnell
04 / 08 / 16
Look through your inbox or an online forum, and it won’t be long until you hit someone making a request and concluding with ‘thanks in advance’. But they’re probably making a big mistake. What’s more, they may have no idea about the hornets’ nest of irritation they’re poking just by using a few short words. […]
Posted by: Rob Ashton
29 / 01 / 16
If there’s one area that unites most professionals, it’s the struggle with email. Whether it’s how to manage the daily deluge of messages in our inboxes, how to respond to them or how to write them so they don’t lead to misunderstandings, finding ways to control email (and not let it control us) is a […]
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