+44 (0)1273 732 888
Email
Posted by: Stephanie Joy Hubbard
20 / 10 / 22
In today’s world, our attention is a commodity. We have all kinds of messages constantly competing for it every day. But what makes some communications cut through and others fall flat? I’ll let you in on the secret: it’s about the power of the message. And how quick and easy it is to grasp that […]
28 / 07 / 22
Thinking of creating an internal newsletter for your company employees? There’s a pile of great reasons to do it. But when everyone’s busy with their day job, an internal email landing in your inbox can seem like just another task on the to-do list. So how can you create an employee newsletter that people want […]
21 / 07 / 22
We are constantly bombarded with emails, messages, notifications and information every second of our waking lives – in our personal lives and at work. But what if it’s your job to pique someone’s interest enough at work that they’ll carve out a little piece of attention for you and your message? It’s no easy task. […]
30 / 05 / 22
The call to action (or CTA) is one of the most important elements of an email. Whether you’re writing a newsletter, marketing email, fundraising request, or even an internal company email, a good CTA is what will motivate your readers to take action. But how do you ensure a CTA is compelling, clear and stands […]
Posted by: Catie Holdridge
20 / 09 / 21
When you work in customer service, it’s inevitable that you’ll spend a lot of your time in touch with people who are not too happy with your company right now. Ninety-nine times out of a hundred, you’ll be writing a response to a complaint, as a customer will be getting in touch exactly because they […]
31 / 03 / 21
Networking doesn’t top many people’s lists of favourite activities. Let’s face it, the word comes with some baggage. Many people have come to associate it with awkward interactions and self-interested, empty chit-chat at corporate mixers. But networking is simply the process of actively widening your career-related sphere. It can take many forms. And in doing […]
Our newsletter contains proven advice and tips for transforming everything you write at work. Join over 15,000 professionals who receive our best advice for writing documents that help you achieve your goals.