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Communication Lab 3: difficult conversations
Author : em-admin
Posted : 05 / 12 / 11
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31 minutes
In this podcast, communication strategist David Levin joins Rob Ashton and Andy White to discuss strategies for approaching difficult conversations in the workplace.
Further reading
Did something in particular catch your interest? Here are some links to what we talked about.
Here’s Ben Yagoda’s article on Slate.com, The Britishism Invasion.
And some Census statistics showing the increase in Welsh speakers between 1991 and 2001.
David mentions having lived with the Zuni people in New Mexico. Here’s an page from Omniglot that describes the language.
The book by John Miller, to which David contributed, is QBQ! The Question Behind the Question and here’s a video of John in action.
David’s own book is Don’t Just Talk – Be Heard.
Advice and tips (139)
Grammar (61)
Choose your words wisely (47)
Plain English (25)
Uncategorised (21)
60-second fix (21)
Language abuse (21)
Psychology and linguistics (19)
Reader-centred writing (16)
Online and social media (15)
Punctuation (15)
Technology (14)
News from Emphasis (13)
Spellings (13)
Jargon (12)
International issues (10)
Presentations and speeches (10)
Podcast (10)
Design and formatting (9)
Technical writing (9)
Courses for companies (8)
Report writing (8)
Letters and CVs (8)
Proofreading (7)
Quizzes (6)
Graduates (6)
Numbers and finance (6)
Customer relations (6)
Videos (5)
Literacy and education (5)
Writing news stories (4)
Twitter (4)
Legal writing (4)
Wordplay (4)
Advertising (4)
Style guide (4)
Development of English (4)
MCA (3)
Partners (3)
Editing (2)
FAQ (2)
Team leaders and managers (2)
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Pitches and proposals (2)
Email (2)
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Book reviews (1)
Writing for media (1)
webinars (1)
Learning and development (1)
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