Communication Lab 3: difficult conversations

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31 minutes

In this podcast, communication strategist David Levin joins Rob Ashton and Andy White to discuss strategies for approaching difficult conversations in the workplace.

Further reading

Did something in particular catch your interest? Here are some links to what we talked about.

Here’s Ben Yagoda’s article on, The Britishism Invasion.

And some Census statistics showing the increase in Welsh speakers between 1991 and 2001.

David mentions having lived with the Zuni people in New Mexico. Here’s an page from Omniglot that describes the language.

The book by John Miller, to which David contributed, is QBQ! The Question Behind the Question and here’s a video of John in action.

David’s own book is Don’t Just Talk – Be Heard.

The definitive guide to transforming the writing of individuals and teams