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Communication Lab 3: difficult conversations
Author : em-admin
Posted : 05 / 12 / 11
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31 minutes
In this podcast, communication strategist David Levin joins Rob Ashton and Andy White to discuss strategies for approaching difficult conversations in the workplace.
Further reading
Did something in particular catch your interest? Here are some links to what we talked about.
Here’s Ben Yagoda’s article on Slate.com, The Britishism Invasion.
And some Census statistics showing the increase in Welsh speakers between 1991 and 2001.
David mentions having lived with the Zuni people in New Mexico. Here’s an page from Omniglot that describes the language.
The book by John Miller, to which David contributed, is QBQ! The Question Behind the Question and here’s a video of John in action.
David’s own book is Don’t Just Talk – Be Heard.
Advice and tips (148)
Grammar (61)
Choose your words wisely (47)
Plain English (25)
Psychology and linguistics (22)
Uncategorised (21)
60-second fix (21)
Language abuse (21)
Reader-centred writing (16)
Punctuation (15)
Online and social media (15)
Technology (14)
Spellings (13)
News from Emphasis (13)
Jargon (12)
Podcast (10)
International issues (10)
Presentations and speeches (10)
Design and formatting (9)
Technical writing (9)
Report writing (9)
Letters and CVs (8)
Courses for companies (8)
Proofreading (7)
Customer relations (6)
Numbers and finance (6)
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Graduates (6)
Videos (5)
Literacy and education (5)
Development of English (4)
Twitter (4)
Legal writing (4)
Writing news stories (4)
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Email (3)
MCA (3)
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Team leaders and managers (2)
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